Ifeoluwa Rachael Babatope

IFEOLUWA RACHAEL BABATOPE Bashorun, Ibadan, Oyo State. Nigeria.- PROFILE I am a graduate of law who has acquired customer service, administrative, and marketing skills over the years, and who is willing to develop the skills necessary for the successful accomplishment of any task given. I am resourceful and purpose-driven, always determined to achieve set goals; a team player who believes in effectively getting work done with communication and cooperation. There is no practical, lawful task that cannot be accomplished. My principle is that no matter how challenging an assignment is, there is always a way around it. I consider it dignifying and honorable to deliver my best in service. EDUCATION Institution Year Certificate Obtained Nigerian Law School, Lagos. Lagos State University, Ojo, Lagos. St. Helen’s Unity Sec. School, Ondo. - (B.L. ) (LL.B. ) (West African School Certificate) MEMBERSHIPS ● Nigerian Bar Association. ● International Federation of Women Lawyers (FIDA) Nigeria. ● Christian Lawyers Fellowship of Nigeria (CLASFON) WORK EXPERIENCE Helping Hands Warming Hearts LLC., Philadelphia PA.– Virtual Executive Assistant. June 2023 to date. ● ● ● ● ● ● ● ● High-level executive support: appointment handling, scheduling and calendar management Human resource support Email management Research Data entry Team management Documentation and record keeping Ad-hoc administrative tasks HerPreneur Business Accelerator, Wexford, Ireland.– Virtual Executive Assistant and Community Manager. February 2023 to May 2023. ● ● ● ● ● Community building and management Team building and creation of SOPs High-level executive support: scheduling and organization Attending meetings and taking minutes Management strategy Glint by Osa, Brooklyn, N.Y., U.S.– Virtual Executive Assistant and Customer Service Rep. May 2022 - December 2022. ● ● ● ● ● ● High-level executive support Conducted necessary research and documentation Appointment scheduling and calendar management Handled customer inquiries and provides high-quality customer service Handled phone communication and email correspondence Performed other ad-hoc administrative duties. Law Office of Yoel Molina, P.A. Miami U.S.– Virtual Legal Administrative Assistant. November 2021- April 2022. ● ● ● ● ● ● Handled email correspondence and liaised with clients Conducted legal research Calendar management and scheduling Ensured efficient documentation Provided ad-hoc administrative assistance Acted as the contact person for queries and inquiries. Rachael’s Cakes and Confections, Lagos NG.– Admin Officer and Customer Service Rep. February 2017- October 2021. ● ● ● ● ● ● ● Provided high-quality customer service, physically and virtually. Carried out efficient documentation and record-keeping. Created brand awareness Acted as the contact person for all queries, bookings, and inquiries. Facilitated crisis management and proffered sustainable solutions to customer complaints. Ensured resourceful day-to-day logistic services. Worked with innovative and best practices in dealing with clients' grievances. Primewaterview Holdings Ltd, Lagos – Legal Administrative Officer August 2016- January 2017. Drafted, negotiated, and revised legal documentation. Identified prospects and generated leads. Conducted due diligence for transactions, including land and corporate searches. Provided company secretarial duties which include but are not limited to keeping relevant company records and taking minutes of meetings. ● Regularly liaised with clients and counterparties on transactions. ● Provided legal advisory services to the organization. ● ● ● ● ● Facilitated conflict resolution and crisis management. Ministry of Justice (Legal Drafting), Imo.– Legal Associate January 2015- November 2015 ● Drafted court processes and other relevant legal documents. ● Brief writing, legal opinions, and preparation of letters. ● Regularly prepared minutes of official meetings. Madu and Madu, Lagos. –Legal Extern June 2014- July 2014 ● Prepared drafts of letters and other legal documents on behalf of clients. ● Liaised with clients on behalf of the firm. ● Conducted legal research and formulation of case theories for several cases. SKILLS ● ● ● ● ● ● ● ● ● ● Customer service and relations. Research and lead generation Excellent oral and written communication. Crisis management and conflict resolution. Good interpersonal skills. Time management and organizational skills. Attention to detail and concern for accuracy. Analytical and problem-solving skills. Excellent service delivery Proficiency in Google Suite and Microsoft Office LANGUAGES AND PERSONAL INTERESTS ● Fluent in English, Yoruba and Pidgin ● Interests include traveling and writing. REFEREES 1. Osamede Oviawe, Glint by Osa, Brooklyn, New York, The U.S. +1 --2. Oludare J. Akosile, Bright Future Care Services, 5, Jutland Road, London, E13 8JH-3. Dr. Kayode Oyende, Faculty of Law, Lagos State University, Ojo. Lagos.-