Ifeoluwa Olushola

Ifeoluwa Olushola Community and Marketing Specialist | Growth Strategist LinkedIn | Twitter (X) | eMail | Portfolio As a Community and Social Media Specialist, I specialise in building high-trust, engaged communities that enhance customer satisfaction and drive meaningful interactions. I’ve managed communities of over 250K+ members, driven engagement up by 20%, and increased retention through CX-driven strategies that deliver real value. Whether you’re aiming to scale, grow your online presence, or deepen customer relationships, I can help you get there. Core Competencies ● Community & Social Media Management · Customer Support · Copywriting · Graphic Design Brand Development · SEO · Product Marketing · Web Analytics · Growth Hacking WORK EXPERIENCE Community + Social Media Manager Jan 2023 – Aug 2024 Prove Us Wrong (PuW) | website Lisbon, PT ● Led product marketing and community engagement initiatives for a niche community of indie journalists and cypherpunks, achieving 1800% organic growth and securing over 5+ strategic partnerships with notable organisations (incl. Kleros, t2world, The Graph, FactlandDAO) and a $50K grant. ● Collaborated closely with the founder, developers, and designers to launch the Truth Post dApp, onboarded 120+ users to the mainnet, and authored the product FAQs. ● Authored impactful blog posts for the company blog generating ~500+ unique views and driving a 27% surge in search traffic. Community + Social Media Strategist Jan 2022 - Nov 2022 The YBB Company | website Lagos, NG ● Developed and executed comprehensive social media strategies, resulting in a 20% increase in overall engagement, a 15% YoY boost in website traffic, and a 12% rise in newsletter subscribers, expanding the audience to over 15K+ subscribers. ● Crafted scroll-stopping, easily digestible content to resonate with target audiences, leading to a 50% increase in community activity across online (weekly Deeper webinar on YouTube) and in-person events. ● Moderated live YouTube event chats, managing 8K+ live streams and boosting real-time interaction by engaging the Instagram community through content and video reels, fostering deeper connections. Community Manager Oct 2021 – Mar 2022 Mod Union | website Bristol, UK ● Managed community strategy across 9+ web3 projects, supporting 11 founders within NFT, DeFi, and GameFi ecosystems (Ethereum, Solana, BNB Chain) and growing the user base to over 250K+ members ● Drove community engagement for Metawana, a P2E Real-time Strategy game, achieving over $100K in NFT sales through interactive events and gamification. ● Curated and implemented a comprehensive community events calendar (AMAs, game nights, quests), improving engagement and retention among 10K+ web3 gamers and investors. Community Manager + Customer Success Jul 2021 – Mar 2022 Mogul Productions | website Ontario, CA ● Collaborated with designers, moderators, and ambassadors to organise and deliver 4+ weekly community events (e.g., AMAs, game nights, sneak peeks, giveaways) that boosted user acquisition, retention, and engagement across Discord, Telegram, and Twitter communities. ● Solved over 10K+ customer issues, bridging the gap between the company, content, and customers, while leveraging feedback to develop strategies that improved customer satisfaction and retention by ~15%. ● Educated community members on decentralised internet security, reducing scam attempts by identifying phishing sites, malicious links, and impersonation risks, ensuring a safer environment for 50K+ users. EDUCATION Kwara State University, Malete, KW | Bachelor of Library and Information Science (CGPA: 3.28/4.0) SKILLS & INTERESTS Tech Stack: Meltwater · Greenhouse · Sprinklr · Typeform · Grammarly · Google Suite · Canva · Notion · +++ Skills: Content Creation · Social Listening · Customer Experience · Product Marketing · Community Activation Curation · Operational Efficiency · Community Engagement and Moderation · Technical Support · Gamification Interests: Social Media · Web3 · Consumer Tech · Artificial General Intelligence · Open Source Communities People Operations · Finance · Universal Basic Income (UBI) · Decentralized Internet