Ifeoluwa Gideon Falode

IFEOLUWA FALODE PROFFESIONAL PORTFOLIO Airbnb Virtual Assistant INTRODUCTION I BRING A COMPREHENSIVE SKILL SET TO THE TABLE. AS AN AIRBNB CO-HOST, I UTILIZE TOOLS LIKE HOSTFULLY, GUESTY, AND SMARTBNB TO STREAMLINE GUEST COMMUNICATION, BOOKING MANAGEMENT, AND PROPERTY MAINTENANCE. AS A VIRTUAL ASSISTANT, I’M PROFICIENT WITH TOOLS SUCH AS HUBSPOT, APOLLO, LEMLIST, OUTBOOK, AND GOOGLE WORKSPACE, ENSURING EFFICIENT CALENDAR MANAGEMENT, EMAIL ORGANIZATION, AND SEAMLESS ADMINISTRATIVE SUPPORT. IN THE REALM OF CUSTOMER SUPPORT, I LEVERAGE PLATFORMS LIKE ZENDESK, INTERCOM, AND FRESHDESK TO DELIVER PROMPT, EMPATHETIC, AND EFFECTIVE SOLUTIONS ACROSS MULTIPLE CHANNELS. MY SERVICES AND SKILLS AIRBNB CO-HOST: SERVICES: GUEST COMMUNICATION, BOOKING, MAINTENANCE. SKILLS: HOSTFULLY, GUESTY, SMARTBNB. VIRTUAL ASSISTANT: SERVICES: CALENDAR/EMAIL MANAGEMENT, ADMIN SUPPORT. SKILLS: HUBSPOT, APOLLO, LEMLIST. CUSTOMER SUPPORT SPECIALIST: SERVICES: MULTICHANNEL SUPPORT, TROUBLESHOOTING. SKILLS: ZENDESK, INTERCOM, FRESHDESK. PERSONAL SKILLS · COMMUNICATION: CLEAR AND EFFECTIVE COMMUNICATION, BOTH WRITTEN AND VERBAL, IS ESSENTIAL FOR INTERACTING WITH CLIENTS AND TEAM MEMBERS. · PROBLEM-SOLVING: THE ABILITY TO QUICKLY IDENTIFY ISSUES AND FIND EFFECTIVE SOLUTIONS IS CRUCIAL. · TIME MANAGEMENT: PRIORITIZING TASKS AND MANAGING TIME EFFICIENTLY ENSURES PRODUCTIVITY AND MEETING DEADLINES. · ADAPTABILITY: BEING FLEXIBLE AND OPEN TO CHANGE HELPS IN NAVIGATING NEW TOOLS AND SHIFTING PRIORITIES. · EMPATHY: UNDERSTANDING AND RELATING TO CLIENTS’ NEEDS BUILDS STRONG RELATIONSHIPS AND TRUST. · ATTENTION TO DETAIL: ENSURING ACCURACY IN ALL TASKS, FROM SCHEDULING TO COMMUNICATION, IS KEY. · COLLABORATION: WORKING EFFECTIVELY WITH TEAMS AND CLIENTS TO ACHIEVE COMMON GOALS. PROJECT ON CALENDAR MANAGEMENT WORK EXPERIENCE BRANDING BEFORE AND AFTER WEB DESIGN SAMPLES OF MY WORK AS AN EMAIL MANAGER PROJECT WORK MY PROFECIENCY WITH THE USE OF HUBSPOT PROJECT WORK "SHOWCASING EXPERTISE IN AIRBNB PROPERTY LISTINGS AND SEAMLESS APPOINTMENT SCHEDULING WITH CALENDLY" PROJECT Application of APOLLO and Lemlist to generate leads and contacts for sales and prospecting SALFORD & CO. Let us connect to give your customer a lasting experience of class THANKYOU FOR YOUR ATTENTION