Ifemide Oluwabamise Animashaun

IFEMIDE ANIMASHAUN C U S T O M E R - 1 Sawmill Ado road, Ikere-Ekiti S E R V I C E - PROFILE amic and customer-focused professional with extensive experience in delivering exceptional service and support. monstrates strong communication and interpersonal skills, adept at resolving issues and enhancing customer sfaction. Committed to fostering positive relationships and contributing to team success in fast-paced environments EXPERIENCE Customer Service Intern Jomav homes and properties| 2024 Collaborated with cross-functional teams to enhance service delivery processes and improve overall customer experience Maintained meticulous records of customer interactions, ensuring accurate documentation for future reference and analysis Effectively resolved customer complaints through active listening and problem-solving techniques, contributing to a reduction in escalated issues by 20% Provided comprehensive support to customers by addressing inquiries related to products and services, resulting in a 95% satisfaction rating Customer support SAGAC INC.|- Managed calendars, scheduled appointments, and arranged meetings and conferences Prepared and distributed reports, presentations, and other materials Handled confidential documents and maintained their proper organization Coordinated travel arrangements and accommodations for executives and guests volunteer customer support representative Luvsmithcorp | 2020 - 2024 Cultivated strong relationships with clients through empathetic communication and active engagement Delivered exceptional support to community members by addressing inquiries and providing assistance with various needs EDUCATION Aquinas college Akure College SSCE- Bamidele Olumilua University of Education Science and Technology Bachelor's degree in Engineering- SKILLS Strong organizational and time-management skills Exceptional communication and interpersonal skills Ability to Adapt in Fast-Paced Environments Conflict Resolution and Problem Solving Exceptional Verbal and Written Communication CERTIFICATIONS Completion of course- SAGAC.INC 2022