ABIDOYE IFEDAYO
No 27 Chief-Rasaki Street, Giwa-Aboru, Iyana Ipaja-Lagos, Nigeria | --| LinkedIn: https://www.linkedin.com/in/abidoye-ifedayo
SUMMARY
● Energetic self-starter with experience in Virtual Assistance and Customer/Technical Support.
● Excels in providing exceptional service to clients; especially skilled with handling challenging customers.
● My goal is to simplify complex tasks, reduce user stress, and improve overall digital experiences.
SKILLS
IT/Technical support
Scheduling Internet Research
Creating slides/presentations
Email Management
Strategic Planning
Travel research and booking
Creating Travel Itineraries
Calendar Management
Project Coordination
Data Entry/ Expense Tracking
Creating meeting Agendas
Authoring Effective Surveys
PORTFOLIO
Ifedayo Abidoye VA Portfolio
WORK EXPERIENCE
Technical Support Intern
August 2021 - Present
Globacom – Lagos, Nigeria
● Skillfully Assisting in diagnosing and resolving hardware, software, and network problems.
● Supporting common IT issues such as connectivity problems, application errors, and hardware malfunctions.
● I patiently respond to user questions and provide technical assistance via phone, email, or chat.
● Meticulously Document and track support requests using a ticketing system.
● Provide basic training to users on how to use hardware and software effectively.
Administrative Assistant
January 2019 - December 2020
NCCF – Minna-Niger State, Nigeria
● Responded to inquiries and facilitated communication between members and leadership using tools like Slack and
Microsoft Teams
● Prepared agendas, meeting minutes, and follow-up action items using tools like Google Calendar and Zoom to ensure
smooth operations.
● Developed and maintained filing systems for documents, reports, and correspondence using cloud storage solutions
such as Google Drive and Dropbox.
● Assisted in preparing reports, presentations, and other documentation as needed using Microsoft Office Suite (Word,
Excel, PowerPoint).
● Coordinated volunteer efforts and managed task assignments using project management tools like Trello and Asana to
ensure efficient project completion.
EDUCATION
Ladoke Akintola University of Technology – Ogbomoso, Nigeria
B.Tech, Electronics & Electrical Engineering (First Class Honors)
January 2013 – September 2018
VOLUNTEER ACTIVITIES
World Cleanup Day, Sustyvibes, Healthy Environment Advocate
Coordinated over 40 volunteers to create healthy environmental awareness in different localities
CERTIFICATE
African Leadership Xcelerator (ALX) Virtual Assistant Professional
LANGUAGES
Yoruba - Native
English - Fluent
September 2023
August 2024
French - Average
