Ifeanyi Gladys Amarachi

IFEANYI GLADYS AMARACHI VIRTUAL EXECUTIVE ASSISTANT | CRM & AUTOMATION SPECIALIST Nigeria | Festac Town, Lagos, Nigeria | | Ifeanyi Gladys Portfolio Professional Summary Highly organized and tech-driven Virtual & Executive Assistant with 4+ years of experience supporting entrepreneurs, startups, and executive teams remotely. I specialize in administrative operations, CRM management, and automation setup, helping business owners save time, stay organized, and scale efficiently. I combine strong administrative skills with hands-on expertise in Monday.com, Airtable, Notion, ClickUp, and Google Workspace, plus automation platforms like Zapier and Make.com, to streamline workflows and improve productivity. Dependable, detail-oriented, and proactive—I anticipate needs, solve problems fast, and keep business operations running smoothly. Skills & Tools ● Executive & Virtual Assistance ● CRM Management & Optimization (HubSpot, Pipedrive, GoHighLevel, Airtable) ● Workflow Automation (Zapier, Make.com, Airtable Automations) ● Calendar & Email Management ● Project Management (Monday.com, ClickUp, Asana, Notion) ● Process Documentation & SOP Creation ● Client Relationship Management ● Data Entry & Reporting ● Online Research & Lead Management ● Tech & Tool Integration ● Communication & Time Management WORK EXPERIENCE Virtual Assistant / Automation Specialist Vezothic Ltd | Remote October 2022 - August 2025 ● Provide end-to-end administrative and executive support for busy founders and business owners. ● Build and manage CRMs and automation systems using Airtable, Make.com, and Zapier to reduce manual work. ● Set up task boards and pipelines in Monday.com, ClickUp, and Notion for team collaboration. ● Handle inbox, scheduling, travel bookings, and client communication to ensure smooth daily operations. ● Develop and maintain SOPs for repetitive tasks, improving team efficiency. Virtual Executive Assistant Skystone | Remote January 2020 - February 2022 ● Managed executive calendars, emails, and travel itineraries across time zones. ● Coordinated meetings, handled business correspondence, and prepared detailed itineraries for client travel. ● Conducted competitor and market research across fintech and digital platforms. ● Assisted in proposal writing, lead generation, and client follow-up operations. Sales Executive / Virtual Assistant Equilibrium Zone | Delta, Nigeria August 2018 - November 2019 ● Conducted client outreach through LinkedIn and email, nurturing leads into long-term customers. ● Maintained CRM databases and supported daily operations by coordinating tasks across teams. ● Drafted proposals, managed documentation, and handled client inquiries promptly. ● Supported administrative workflows using Google Workspace and Trello. EDUCATION Federal Polytechnic | Edo State, Nigeria September 2013 – October 2017 Computer Science TOOLS & TECHNOLOGIES Admin & Project Tools: Monday.com, ClickUp, Notion, Asana, Trello CRM Tools: HubSpot, Pipedrive, GoHighLevel, Airtable, Zoho Automation Tools: Make.com, Zapier, Airtable Automations Communication Tools: Slack, Google Workspace, Zoom, Microsoft Teams References Available upon request.