I am a customer support professional With over six years of experience in customer support roles within the payments industry and block chain, I am confident in my ability to contribute effectively to your team.
My previous roles involved resolving technical issues related to using CRM applications to log cases and track problems. I am highly skilled in following standard help desk procedures and preparing insightful CRM reports using data visualization tools. My solid understanding of live chat, paired with my strong communication, problem-solving, and customer service skills, makes me an ideal fit for this role.
I am excited about the chance to support your clients in achieving satisfaction in line with the company's goals.
I look forward to the opportunity to discuss how I can contribute to your team.
Thank you for your consideration.