Idorenyin James

IDORENYIN JAMES Administrative/Executive Assistance - |-| FCT, Abuja PROFESSIONAL SUMMARY Organized and detail-oriented Administrative and Executive Assistant with 5 years of experience providing high-level support to executives and teams. Skilled in calendar management, meeting coordination, document preparation, and communication with a Proven ability to maintain confidentiality, prioritize tasks, and keep operations running efficiently. EXPERTISE Administrative/Executive Support | Communication | Office & Operations Management | Confidentiality | Customer Service | Data Entry & Records Management | Calendar & Task scheduling | Email Management | Time Management | Meeting & Travel coordination TECHNICAL SKILLS Microsoft Suite | Google Calendar | Notion | Zoom | Canva | Google workspace PROFESSIONAL EXPERIENCE ADMINISTRATIVE STAFF | Painite Energy Limited | Abuja, NG - Provided day-to-day administrative support to management and team - Coordinated meetings, prepared agendas, and managed follow-ups - Maintained office records and filing systems (digital and physical) - Responded to emails, phone calls, and in-person inquiries professionally - Assisted with staff onboarding and document processing - Ensure smooth office operations and supply management 2024 – present EXPERIENCE CENTRE AGENT (CUSTOMER SERVICE REP) | God Is Good Logistics | Abuja, NG 2024 - Educated potential customers with information on the GIGL’s Service-level agreement (SLA) and delivery timelines - Ensured strict adherence to GIGL’s Standard Operating Procedure (SOP) in the sending, safe-keeping, receiving, and releasing of parcels - Promoted company’s products and services to walk-in customers -Resolved service delivery problems by clarifying customers, explaining the best solution to solve the problem; expediting correction or adjustment, and following up to ensure resolution EXECUTIVE ASSISTANCE | Jimen Travels & Tours | Calabar, NG 2017 –2020 - Managed calendars, appointments, and travel for executive team - Prepared meeting briefs, reports, and internal communications - Handled confidential information with discretion - Served as point of contact between management and team EDUCATION BACHELOR’S DEGREE | Accounting | University of Calabar INTERESTS Research | Reading | Graphic Design | Watercolor painting | Yoga & mindfulness 2010 – 2015