IDONGESIT INYANG
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https://www.linkedin.com/in/idongesit-inyang-2b-/| Lagos, Nigeria
SUMMARY:
Data-driven professional skilled in digital engagement, including email marketing and
social media management. Proven ability to build customer relationships and deliver
measurable results. Seeking to leverage digital expertise to drive business growth.
Skills:
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Active Listening & Empathy
Time Management & Prioritization
Strong Written and Verbal Communication
Multichannel Support (Email, Chat, Phone)
Project Management: Asana, Trello
Email Marketing: Flodesk, Hubspot
Design & Video: Canva Pro, CapCut
Productivity Suites: Microsoft Office Suite (Word, Excel, Outlook), Google
Workspace (Docs, Sheets, Gmail)
Scheduling Software Proficiency
Professional Experience:
Social Media Manager | The chart Kings | 2024 – present
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Responded promptly to customer inquiries and comments on social media
channels.
Implemented targeted advertising campaigns to reach specific audience.
Created engaging content, including text, images, and videos.
Reported regularly on key performance indicators KPIs related to social media
efforts.
Maintained consistent brand voice throughout all digital communications.
Identified trending topics and incorporated them into content creation efforts.
Developed social media strategies to increase brand awareness and
engagement.
Executive Assistant(Remote) | Stechad Ltd | 2023 - 2024
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Provided comprehensive administrative support to the sales manager,
effectively managing complex scheduling across multiple time zones and
handling all key correspondence.
Ensured sales team had readily available and accurate access to key
documentation and customer data facilitating smoother workflows and quicker
response times to client’s needs.
Coordinated travel arrangements, including flights, hotels and ground
transportation.
Maintained confidential files, documents and records in an organized manner.
Prepared presentations and reports using PowerPoint and google sheets.
Sales/Administrative Assistant | Medizen Pharmacy | 2022 - 2023
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Served as the primary point of contact for a high volume of daily customer
interactions providing detailed product information and resolving inquiries to
ensure a positive customer experience.
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Maintained meticulous records for daily sales transactions and managed
inventory data for over 500+ unique items, contributing directly to accurate stock
levels and streamlined pharmacy operations.
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Provided essential administrative support including managing correspondence,
preparing daily reports, which allowed the sales team to dedicate more time to
core selling activities.
EDUCATION:
All Nations University College Koforidua, Ghana
Biomedical Engineering - 2019
