Idoko Comfort Ene

I’m Idoko Comfort Ene 123 Reservoir Area Commander, KEFFI, NASARAWA STATE, NIGERIA --www.linkedin.com/in/comfort-ene-idoko PROFESSIONAL SUMMARY An experienced Airbnb Co-Host and Short-Term Rental Virtual Assistant, I am an expert in managing and optimizing properties to maximize revenue and provide top-notch guest experiences. From flawless communication to ensuring properties remain in perfect condition. I bring a complete skill set that relieves the stress of managing short-term rentals. CORE COMPETENCIES ● Airbnb Co-hosting & Guest Management ● Short-Term Rental Virtual Assistance ● Property Sourcing & Market Analysis ● Reservation & Calendar Management ● Property Listings & Marketing ● Customer Service Excellence ● Vendor & Maintenance Coordination ● Time Management & Organizational Skills ● Administrative & Technical Support PROFESSIONAL EXPERIENCE Airbnb Co-Host & Short-Term Rental Virtual Assistant Freelance | March 2024 Co-host and manage multiple Airbnb properties, ensuring flawless guest communication and high-quality service. ● Promptly address guest inquiries, resolve any issues efficiently, and manage check-in/check-out processes to ensure a seamless guest experience ● Manage property listings by regularly updating descriptions, pricing, and professional photos to optimize bookings. 2 ● Oversee calendars, reservations, and pricing strategies to maximize booking rates. ● Arrange and oversee cleaning, maintenance, and repair services to ensure all properties maintain the highest quality standards. ● Incorporate guest feedback to improve property amenities and elevate guest satisfaction. ● Provide remote support to property owners, including financial reporting, invoice management, and account oversight. Property Finder & Market Research Analyst Freelance | June 2024 ● Conduct in-depth market research to identify profitable property investment opportunities. ● Analyze potential properties, focusing on location, pricing, rental demand, and ROI for clients. ● Negotiate with property owners, realtors, and agents to secure favorable deals for clients. ● Provide property recommendations tailored to clients’ needs, including vacation rentals and long-term investments. ● Assist with due diligence, including property inspections and title reviews, ensuring clients make informed decisions. ● Create comprehensive property reports and financial projections for clients, detailing revenue potential. TECHNICAL SKILLS ● ● ● ● ● ● Airbnb, Vrbo, Booking.com Platform Management Google Workspace, Microsoft Office Suite Property Management Systems (PMS) Slack, Asana, Trello for Remote Team Collaboration Data Analysis Tools (Excel, Google Sheets) Social Media & Digital Marketing Tools (Instagram, Facebook, Canva) EXPERIENCE September 2023 - PRESENT 9ja Cart, Lagos, Nigeria- Virtual Assistant 3 ● Calling customers to schedule deliveries. ● Customer support services. ● Executive support services. October 2019 - June 2022 The NAOWA College, Abuja. Nigeria - Creative Art Director ● Teach and coordinate arts and crafts activities. ● Oversee arts projects. April 2019 - August 2019 Hybrid International School, Abuja, Nigeria- Class Teacher ● Class teacher. ● Arts and crafts coordinator. Education June 2019 - September 2023 Nasarawa State University, Keffi. Nasarawa. Nigeria- B.Sc, Computer Science Certificates ● Certified Short-Term Rental Manager (CSTRM) –Digital Hospitality Hub REFERENCES Available upon request.