Iddi Halfani

Iddi Halfani P.O Box 8460 Dar Es Salaam, Tanzania mobile: - e-mail:-  Excellent work experience in designing of custom objects, custom fields, role based page layouts, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visualforce Pages, Snapshots, Dashboards, Apex Classes, Controllers & Triggers, and various other components as per the client and application requirements.  Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex. Proven history of leading successful strategic projects with large budgets and large teams.  Has 10 years of experience in Application Software Designing, Development, Testing and Implementation. This involved hands-on design and development using Force.com Platform, Database Management Systems and J2EE technologies.  10 Years of experience with SalesForce Customization, Security Access, creating profiles, roles, users, page layouts, email services. Strong Knowledge of SFDC standard Data structures and familiarity with designing Custom Objects and Force.com platform and Force.com Sites.  Experience in development, administration, configuration, Implementation, and Support of sales force CRM, and SalesForce applications based on Apex Language and leveraging Force.com Platform -- world’s first commercial Software as a Service (SAAS) application running in Cloud Computing Environment.  Extensive experience using Sales force Administration (SFA), Profiles, Creating Roles, Page Layouts, OrgWide default ,Sharing rules, Work Flows, Approval/Workflow, Reports/Graphs and Dashboards.  Strong Implementation and Integration experience using Custom objects, Triggers, workflows/ workflow rules, approvals, S-Controls, Visual Force Pages, and Apex classes.  Proficient in using meta-data migration tools like Eclipse IDE and SalesForce Apex Data Loader.  Experienced in integration of Salesforce.com with external applications by using Web Services API, Metadata API, SOAP.  Experience in wide range of languages and technologies such JSP/JSF, AJAX, Spring MVC Framework, HTML5, CSS3, JavaScript, XML, and SOAP. Academic Qualification Postgraduate: MSc. Computer Science (Internet Technology) – University Of Wolverhampton, Wolverhampton, United Kingdom, 2004 – 2005. Undergraduate:: BSc. Computer Science, with a minor in Business Administration – University of Richmond, Virginia, United States of America, 1999 – 2003. Secondary education: Certification: International Baccalaureate (IB), International School of Tanganyika (IST) – 1999 Microsoft Certified Profession (MCP) Cisco Certified Networking Associate (CCNA) training accomplished. PRINCE2® Practitioner certified in Project management. ISO 27001 certified in Information Security Management System (ISMS) standard. Employment History Apex Solutions, Managing Director Dar es Salaam, Tanzania Nov. 2010 – Current Managing Director for a leading IT consulting firm based in Tanzania, Eastern Africa. The firm offers end-to-end Cloud solutions and IT consultancy services to enable businesses to enjoy better ROI from effective online presence. Especially fitting to the functioning of SMEs, the firm’s focused and customized web and software consultancy services are targeted to meet the factors of usability, quality and cost-effectiveness. Domain experience, knowledge of diverse business verticals and ability to offer customized solutions render us the capability of a professional web and software consultant ensuring value-driven solutions and service Major deliverables and projects:  CloudSmiths (PTY) Ltd: Strategic partner for a Gold Partner operating across Africa. With Service ranging from the custom development of technology solutions through to the design, implementation of essentials such as CRM and contact centre solutions. Contract work for various consultation and development services for Salesforce.com implementations. Page 1 of 4 Iddi Halfani P.O Box 8460 Dar Es Salaam, Tanzania       mobile: - e-mail:- PushObserver: Implementation, SalesForce CRM Application is implemented to consolidate sales management for all the regions. SalesForce CRM Application was developed to provide customized solutions to the Sales team to keep track of their customers, their contact information and their opportunities in Pipeline. Six Telecoms: Implementation, design and development for the telecom company Salesforce implementation. Scope included implementation of custom objects, forms and VisualForce to capture business processes. LipiaOnline.com: Implemented online real-time solution which enabled purchases popular digital products and services through credit cards facilities. Through the application, customers are able to purchases digitals values such as M-Pesa, TigoPesa, Airtel Money as well as payments of utilities such as DStv, water and electricity facilities to name a few. Backend supported through SugarCRM platform. Legacy migration - VB to VB.NET: Facilitated the migration of large scale software responsible for dealing with employees, payroll, insurance, and bonds. The migration involved enhancing system performances and optimized workflow management in order to achieve efficiency. Web-based management information systems: The client wanted an application that could integrate the individual planning, budgeting, forecasting, and reporting process, and integrates them into the current environment. Corporate website: Our consultants have been involved in the implementation of several corporate website’s utilizing different technologies to integrate with their back-end systems. Acumen Solutions UK Ltd, Salesforce Consultant - Business Analyst / Developer London, UK, June 2008 – Sept. 2009 Salesforce Business Analyst - Developer for a leading City based management consultancy firm. Client portfolio includes Mizuho Bank, American Express, Heineken, BT Telecom, D&B, Sprint, and Merrill Lynch. Main responsibilities include:  Gathering, analysing, understanding, and documenting business requirements and processes that drives technical solutions.  Working with the engagement team, stakeholders, client IT departments, and other vendors on various engagements to ensure on-time and on-budget delivery of robust technical solutions.  Designing, developing, and implementing technical aspects.  Lead teams of developers in the successful delivery of technical solutions. Involved in the following major projects: American Express - AlphaCards e-Capture System (Belgium): Involved in the implementation of an online solution to facilitate the e-capture and distribution of card member application details for the global financial institution through Salesforce implementation Project goals and deliverables:      Facilitated requirement workshops during project kick off utilizing Use Case. Managed the translation of IT strategy objectives into likely technology and integration scenarios for the project, and managed the implementation. Developed solution design documentation for the e-Capture project. Provided Project Management with strategic and technical assurance ensuring compliance with standards, strategies and architecture framework. Customization and back-end development through triggers and classes was utilized to fully automate processes. Christie & co. CRM implementation: One of Europe’s largest property agents required a bespoke integration to their Salesforce Implementation with their back-office processes and workflows. Project roles & expectations:  Gathering customer requirements, measuring these against business strategy, achieving sign off.  Documenting requirements and creating documents appropriate to the development life cycle, such as functional specification and use case through UML.  Collaborated with the development teams to plan and develop the agreed solution. Participated in the Page 2 of 4 Iddi Halfani P.O Box 8460 Dar Es Salaam, Tanzania mobile: - e-mail:- implementation of the Spring 2.0 based framework solution capable of integrating seamlessly with their Salesforce Implementation. The implementation processed workflows and exposed hooks for third party Systems.  Provided regular detailed reporting to board members, cascading to project managers across all channels. Other major projects involved include Fauchier Partners CRM implementation (UK), American Express Foreign Exchange Services (UK) integration, and NEC Displays Europe implementation (German). Need2 Limited, Software Architect / Analyst Birmingham, UK, Oct 2004 – June 2008 Lead Software Architect/ Business Analyst for the West Midland software house, tasked with requirement gathering, designing, developing and implementing bespoke solutions for the internal and external clients. Client portfolio included Diageo, Carlsberg, InBev and PZ Cussions among others. Main responsibilities include:  Software architect, tasked with implementing and maintaining an internally developed e-procurement system to facilitate full supply-chain management for all users and their customer base.  Expanded and improved the functionalities of the software including providing assistance to ensure that the service is functional and available whenever needed.  Provided support to Entec LLC (North American sister company) including liaising with the Entec LLC staff, customers and suppliers to identify new processes, system requirements and enhancements, and then designing and managing their implementation. Involved in the following major projects: Epoch Implementation: Involved in the design and implementation of a strategic fully web-enabled order management system. The system was capable of integrating with supplier e-Commerce platforms, spurring international group opportunities.    Involved in the implementation of the Win32 GUI front-end interface for the EPOCH system. The system was designed through Borland Delphi 2006. Implemented a COM Borland Delphi application to expose EPOCHs core functionalities for third party interpolation with systems like SAP or other COM based systems. Constructed Data Flow Diagrams (DFD) through Microsoft Visio for the Epoch project. Key deliverables  Single, fully-integrated web-based trading platform developed, enabling faster and more reliable processing of local and international orders  Easy route to communication with leading customers’ and suppliers’ systems, enabling data to be integrated and migrated with ease and speed  Higher level of traceability for orders, even in remote areas of the world  International growth opportunities successfully exploited, increasing sales turnover by around £3 million/year Other major projects involved include the design and implementation of web-enabled inventory management system to facilitate identification, redistribution, and sale of excess and/or obsolete inventory parts. The Metal Centre Special Projects Leader (Contractor) Birmingham, UK Apr. 2004 – Oct. 2004 Contract position for a West Midland metal processing company tasked with implementing a Works-Order Management system for one of the processing branches. Major deliverables and expectations:  Established workflows processes for new work requests to streamline business processes. Page 3 of 4 Iddi Halfani P.O Box 8460 Dar Es Salaam, Tanzania    mobile: - e-mail:- Microsoft Access was used to map the different workflows and processes. Visual Basic was used for further customization. Conducted frequent, formalised process training for 1st line analysts as a response to successful training on specific workflow systems High level architecture documentation for the RDBMS implementation. Core Technical Expertise Salesforce platform Salesforce, SugarCRM, Joomla, Apex, VisualForce, Force.com IDE, Data Loader, Apex Explorer and Salesforce.com Sandbox environments, Apex Language, Apex Classes, Apex Triggers, SOQL, SOSL, Visual Force (Pages, Components & Controllers), S-Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Reports, Analytic Snapshots, Custom Objects, Force.com Eclipse IDE Plug-in Banking Platforms Oracle Flexcube 11.3, Equinox Core Banking System, Postilion Switch, Everest USSD interface Programming Languages Proficient in Java Core, J2EE, Delphi, Apex Application Servers Tomcat, Sun Java Application Server, JBoss Database Systems Oracle 8, MySQL, MS SQL-Server 2000, Access Adobe / Macromedia Photoshop, Illustrator, Acrobat, PageMaker, Dreamweaver, Fireworks, Flash, Freehand. Server Side Scripting PHP 5+, JSP, VisualForce XML, XSLT, HTML, JavaScript, CSS, DHTML, JQUERY Microsoft Products (Office 2003, 2007, 2010) Word, Excel, PowerPoint, Publisher, FrontPage. Reporting Tools Crystal Reports 10, Access, JasperReports Operating Systems Windows: 95, 98, ME, NT, 2000, XP SP2. Windows Server 2003, Windows 2000 Mac OS 9.x, DOS, UNIX (under Solaris), Linux (under RedHat 9.0, Fedora 5.0) Cisco IOS Frameworks Spring, JSF, Struts, Servlets, JSP, Ajax, WSDL, Eclipse, Hibernate, NetBeans, JQuery. Component Object Model (COM) OLE, ActiveX & Automation Source Control Borland StarTeam Windows Servers IIS, Exchange Server, DNS, DHCP Linux Servers Apache, Postfix. Mark-up Languages Page 4 of 4