Icy Rizza Catapusan

ICY RIZZA CATAPUSAN Virtual Assistant I am a Filipino with 10 years work experience in corporate job that includes; Customer Service, Sales and Administrative jobs. I am able to follow instruction provided properly. I am hardworking and committed to every task I am assigned to. I excel in any field and make myself improve. Contact --Dubai, UAE Skills Organized Teamwork Creative Meeting deadlines Customer Service Communication Data Entry Education Lyceum of the Philippines- BS Journalism Work Experience- | 8finity & Beyond Travel & Tours Philippines (Virtual) Travel Associates | Social Media Admin Answers inquiry thru social media Sell (local & international) travel tours thru social media Creating own socmed ads for posting 2016 - 2019 Millennium Insurance Brokers | Dubai, UAE Admin Assistant | Receptionist | Insurance Coordinator Answering and screening phone calls. Arranging new applicants insurance Assists clients with insurance benefits and communicates with insurance companies- Trends Net | Philippines Account Manager Cold and Warm calls Lead generation Generating Sales Report Sales Assisting Clients- Trends Net | Philippines Account Manager Handle customers, phone calls, appointments Address customer's concerns efficiently and effectively Build rapport and establish good relationships with customers to ensure customer retention.