Ibukun Shobola

Are you seeking a dedicated professional who can ensure your clients are satisfied, your appointments are handled efficiently, and your administrative tasks are managed seamlessly?

Look no further! With a comprehensive background in Customer Support, Client Success, Appointment Setting, and Virtual Assistance, I am equipped to enhance your business operations and customer relations.

Customer Support: With over 2 years in customer service, I possess strong communication skills and a genuine passion for helping people. I have successfully resolved over 500 customer queries, turning challenges into opportunities to elevate customer satisfaction and loyalty.

Client Success: I specialize in fostering strong client relationships through proactive support and personalized solutions. My aim is to understand each client’s unique needs and ensure their continuous satisfaction, driving their success and, by extension, the success of your business.

Appointment Setter: Efficiency and organization are my strengths. I have managed calendars for high-performing executives, coordinated meetings across multiple time zones, and reduced scheduling conflicts. My goal is to optimize your time so you can focus on what you do best.

Virtual Assistant: As a versatile Virtual Assistant, I handle a wide range of tasks from email management and data entry to social media coordination and content creation. I am adept at multitasking and prioritizing tasks to ensure deadlines are met with precision.

Key Strengths:

• Exceptional Communication and Interpersonal Skills
• Strong Problem-Solving Abilities
• Proven Track Record of Customer and Client Satisfaction
• High Level of Efficiency and Attention to Detail
• Proficient in CRM Systems, MS Office Suite, and Various Scheduling Tools

My mission is to provide top-notch support that contributes to your business's growth and customer retention. Let’s collaborate to achieve your goals. Contact me today to discuss how I can contribute to your success.