Ibukun Mene

Ibukun Mene

$12/hr
Executive Virtual Assistant
Reply rate:
80.0%
Availability:
Part-time (20 hrs/wk)
Age:
31 years old
Location:
Port Harcourt, Rivers, Nigeria
Experience:
5 years
Mene, Ibukun Oluwabusola CAREER OBJECTIVES​ ​​ ​ ​ ​ ​ ​ ​ Highly organized and proactive Executive Assistant with over 5 years of experience supporting C-level executives and senior management. Adept at managing calendars, coordinating meetings, preparing reports, and handling confidential information. Brings a strong sense of responsibility, attention to detail, and a calm, professional demeanor in fast-paced environments. ACADEMIC QUALIFICATIONS HND Conversion to Bachelor's Degree in Computer Science ​ ​ ​ Ignatius Ajuru University of Port Harcourt.​ ​ ​ ​ ​ ​ ​ ​ Higher National Diploma (Distinction) in Computer Science ​ ​ ​ ​ ​ The Federal Polytechnic, Ede, Osun State.​ Ordinary National Diploma (Upper Credit) in Computer Science​ The Federal Polytechnic, Ede, Osun State. . ​ ​ ​ ​ -​​ ​ 2016 – 2018​ ​ 2012 – 2015 SOFT SKILLS ●​ Communication Excellence: Exceptional verbal and written communication skills, ensuring effective collaboration and stakeholder engagement. ●​ Analytical Expertise: Robust analytical, judgment, and problem-solving capabilities, driving informed decision-making and issue resolution. ●​ Innovative Spirit: Talent for innovation, rapidly adapting to emerging technologies, and leveraging them to optimize processes and drive growth. ●​ Organizational Mastery: Outstanding organizational and time management abilities, prioritizing tasks, managing time, and delivering results-driven outcomes. ●​ Teamwork and Independence: Ability to thrive in autonomous and team-based environments, fostering a culture of cooperation and mutual support. TECHNICAL SKILLS Operating Systems: ​ ​ Microsoft Office Suite:​ ​ ​ Collaborative Tools:​​ ​ ​ Document Management Systems:​ ​ Data analysis and visualization tools: ​ Google Workspace: ​ ​ ​ ​ Windows, Linux PowerPoint, Excel, Word, Outlook Microsoft Teams, Zoom, SharePoint, Google Drive, Microsoft OneDrive Power BI, Jupyter Notebook Docs, Sheets, Calendar Time and Task Management Tool:​ ​ Trello PROFESSIONAL EXPERIENCE Executive Assistant to Community Manager ( Part-Time Volunteer, 3-Month Term)​ 3MTT – Port Harcourt, Nigeria​ (July 2025 – Present) ●​ Provided cross-functional support with a strong emphasis on organization, multitasking, and communication. ●​ Delivered marketing support by managing data and contributing creative campaign ideas. ●​ Applied independent thinking while staying aligned with team goals and company mission. ●​ Maintained high attention to detail, ensuring accuracy in task execution and project delivery. ●​ Played a proactive role in managing schedules, internal communication, and task tracking, increasing team efficiency by 25%. ●​ Contributed to a positive team culture by maintaining a professional, solution-oriented attitude. Lead Digital Strategist / Program Coordinator (February 2023 – Present) Ebukshub Enterprises (Founder-led initiative) – Port Harcourt, Nigeria ​ ●​ Designed and delivered youth-focused digital programs in coding, game design, Canva, Scratch, and storytelling. ●​ Managed end-to-end logistics for bootcamps and workshops, including scheduling, communication, and stakeholder coordination. ●​ Trained over 100 young people in digital skills, with 60% securing paid roles post-training. ●​ Partnered with two private schools to integrate digital literacy into extracurricular activities, tracking student progress through assessments. ●​ Built strategic partnerships with educators, tech hubs, and youth organizations to expand program reach. ●​ Oversees a team of 5 instructors and creative mentors, ensuring smooth delivery and consistent learner engagement. ●​ Support administrative functions, including payroll processing and office coordination, to ensure smooth daily operations. ●​ Created awareness campaigns that boosted community interest in digital literacy and creative confidence. Executive Assistant / Digital Communications Coordinator​ ( July 2020 - June 2025) A-Choices Magazine (Part-time) – London, United Kingdom​ ●​ Managed the LinkedIn business page for A-Choiced Magazine and the Chief Editor’s personal LinkedIn presence, ensuring consistent brand messaging and professional engagement. ●​ Designed and maintained the magazine’s blog using WordPress, implementing SEO strategies that resulted in an 80% increase in traffic and lead generation. ●​ Oversaw the timely publication of blog articles, coordinating closely with editorial contributors to meet content schedules. ●​ Liaised across editorial, design, and advertising teams to synchronize project milestones and ensure the smooth delivery of content. ●​ Developed and maintained project timelines, budgets, and resource plans to support editorial production cycles. ●​ Organized regular status meetings and produced progress reports to track deliverables and resolve issues proactively. ●​ Coordinated logistics with printers and distributors to guarantee the timely production and distribution of the magazine. Providers Service Support / Analyst​ ​ ​ ​ (August 2023 - September 2024) AXA Mansard Health (Contract ) - Port Harcourt, Nigeria ●​ Respond to health provider inquiries via phone, email, and chat. ●​ Developed and managed a comprehensive customer complaint database, ensuring accurate and up-to-date records of customer concerns and issues. ●​ Trained providers on how to use the Euphoria Portal (new CMS) effectively, reducing the complaint rate by 30%. ●​ Provided management with regular, data-driven insights on training and migration progress, including key metrics on provider engagement and successful transitions ●​ Applied strong written and verbal communication skills to effectively interact with our health providers, ensuring a clear understanding of their needs and preferences. ●​ Collaborated with cross-functional teams to resolve health providers' issues. Data Analyst (Intern)​ ​ ​ ​ ​ ​ ​ ​ (Jan. 2020 -July 2020) TM30 Global Limited - Lagos, Nigeria​ ●​ Collected, analyzed, and interpreted large data sets to inform business decisions ●​ Developed and maintained databases, data systems, and data processes ●​ Created data visualizations and reports to communicate findings to stakeholders and managers ●​ Collaborated with cross-functional teams to identify and prioritize business needs IT/Customer Support​ (August 2018 - August 2019) GroPark Enterprises (NYSC)– Lagos, Nigeria ●​ Coordinated logistics for 3+ coding boot camps and events ●​ Managed student onboarding and orientation processes ●​ Collaborated with instructors to ensure seamless program delivery ●​ Responded to 15+ student inquiries daily via phone, email, and chat ●​ Provided technical support for hardware, software, and network issues ●​ Resolved incidents and requests in a timely and professional manner ●​ Collaborated with other IT teams to resolve complex technical issues ●​ Resolved 90% of technical issues encountered on the Bootcamp registration portal CERTIFICATIONS AND EXTRACURRICULAR ALX Certificate of Completion: Virtual Assistant Programme Cisco Networking Academy: Introduction to Data Science BCG GenAI Job Simulation on Forage - September 2024 PERSONAL INTERESTS: ●​ Creativity and culinary skills ●​ Interest in technological advancements and continuous learning ●​ Ability to think innovatively and collaborate with others REFERENCES Available upon request
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