Ibuanokpe Avwerosuo

To maintain customer loyalty and grow your customer base, does your company have an expert customer service representative/ customer support specialist?

Hiring a customer support expert who has your customers' best interests at heart will help you maintain your business's reputation and customer satisfaction.

As a professional customer service representative, I am available to assist you whenever you need it. I will prevent irate customers from becoming a problem by swiftly and calmly handling their complaints.

Skilled in customer relationship management, I have gained undiluted customer service experience over time through proper customer relationship management, and I can provide that to you.

Here are my core competencies as a customer support specialist:

• Promptly and politely responding to customers' questions via live chat, email, or phone.
• Solving and troubleshooting issues with the goods or services of the company.
• Providing customers with accurate and current information as well as product knowledge.
• Responding to customer complaints and concerns in a timely and accurate manner.
• keeping thorough records of all inquiries and complaints from customers and keeping an eye on their interactions.
• Escalating complex or unresolved customer issues to the appropriate manager or department for further review and prompt and effective resolution
• Keeping up with product and market developments to better serve customers.
• Keeping a positive outlook and offering superb customer service to enhance the overall customer service experience.

I am a career-driven customer support specialist who ensures that my clients are satisfied and complete projects with a high rate of improvement. I would be glad to be a part of your team and take that project of yours to the next level. If you would love for me to be a part of your team, then send a message to begin.