Ibrahima Balde

IBRAHIMA BALDE Carrer Hortensia 17004 Girona, Spain.-- B u s i n e ss Management & Innovation. Holder of a Master degree with specialization in International business management and digital innovation in an internationally renowned university that allowed me to acquire a good vision of the company, its digital innovation and marketing processes. Organized, rigorous, curious, creative and proactive but discreet, I know how to manage priorities in a dynamic and reactive context within a dynamic team like yours. Finally having a knowledge of Webmarketing tools, possessing excellent oral and written communication in both French and English, I will participate in the development of the company's brand image, the implementation of the project as well as the action plan of the marketing and / or digital strategy in order to achieve together the objectives set on time. INTERNSHIPS: March 2018 – December 2018, Sunway Resort Hotel SPA, Petaling Jaya - Malaysia: Store operator. ➢ Gestion des stocks – Magasin (Check, Load / off-load). ➢ Supervise the work process – Appoint and perform tasks (inspection of machines, setting up a dining/dining room). ➢ Provide reports (inventory stock and workloads) to the supervising manager. July – September 2014, BEM Dakar/Senegal: Entry of student/customer data into the BEM database. Verification of customer/student data. VOLUNTEERING: May-2021 – July 2021, Spain-Barcelona: Proceedit "the BPaaS company". Learning-ship in the artificial intelligence development program, the BPM SL process cluster. Collect information. Define requirements. Strictly enforce rules on effort, performance, ethics and control of reports. Ensure full transparency of trainees' progress through the use of an advanced Jira task management application open to contributors. ✓ Support and develop applications with platform integration: Google Workspace, Jira, Confluence. ✓ ✓ ✓ ✓ SKILLS/ABILITIES. ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ Inbound and Outbound marketing strategy (e-platforms, social networks). Customer Relationship Management (HubSpot). Define/Identify strategic business/market challenges (internal/external). Market research (Customer(s) / Product(s) or Service(s)). Data analysis (survey report, Key Performance Indicator /Metrics). Data entry (customers, database, stocks/stocks). Survey design. (TypeForm, Qualtrics, Google form, Microsoft). Strategy / implementation of information technologies (AI, IoT, Big Data). Communication (report, staff/group, campaign, event). Organization (task, report, plan). Consolidate innovative ideas (Brainstorming/Teamwork). Operations and trade management (Application Incoterms, Logistics and Supply Chain Management). ❖ Microsoft Office (Word-Excel-Access-PowerPoint): Advanced. EDUCATION. 2020 – 2021: Master - International Business Management and Innovation, Barcelona Executive Business School, Spain. 2016 – 2019: Bachelor Degree in Business Studies, Westminster International College - London School of Commerce, Malaisie. June 2016 – October 2016: Certificate in English, Upper Intermediate, Westminster International College. 2014 – 2015: Diploma/Certificate of Baccalaureate, Private School Educazur, Senegal. INTERESTS: Sports, Social/Community Media, Travel, Technology, Articles/Books. LANGUAGES: French: read, spoken and written. English: Read, spoken and written. Spanish: Beginner. Driving License: B.