Ibrahim Shehu

SHEHU IBRAHIM Abuja, Nigeria | Network Engineer | IT Support Specialist | Technical Writer PROFESSIONAL SUMMARY Computer Science graduate with foundational knowledge in programming and cybersecurity. Proven expertise in network installations, troubleshooting, and feld engineering. Skilled in customer engagement and relationship management within the financial sector. Seeking to leverage technical profciency in networking and IT support for freelance opportunities requiring high-level problem-solving and professional writing. CORE COMPETENCIES Networking: Installation and confguration of AirFiber devices, routers, and radios. IT Support: Hardware installation, system maintenance, and network troubleshooting. Writing & Communication: Professional documentation, customer support, and fnancial product promotion. Security: Basic Network Security, Encryption, and Risk Management. TECHNICAL SKILLS Hardware/Networking: Point-to-point connectivity, Radio confguration, Network setup. Software: Microsoft Ofce Suite, Windows OS. Cybersecurity: Threat analysis, Ethical hacking (Learning), Penetration testing. PROFESSIONAL EXPERIENCE Taj Bank Plc | Sales Associate | 2026 – Present Promote bank products and maintain customer relationships to drive growth. Manage account opening, documentation, and resolve customer inquiries professionally. Utilize strong verbal and written communication skills to meet branch performance targets. Dotmac Technologies, Abuja | Field Engineer Intern (NYSC) | 2023 – 2024 Installed and confgured AirFiber devices for wide-scale internet distribution. Deployed routers and radios for point-to-point connectivity for diverse clients. Diagnosed and resolved network connectivity issues to ensure 24/7 service availability. FEMTECH IT Institute, Ilorin | SIWES Intern | 2022 – 2023 Performed hardware installations and comprehensive system maintenance. Assisted with complex network setup and troubleshooting for institutional clients. EDUCATION B.Sc. Computer Science | University of Ilorin -) NYSC Certifcate | Dotmac Technology, Abuja -) WAEC/NECO | Socrates College, Ilorin (2017) CERTIFICATIONS Certifed in Cybersecurity (In View) | ISC2 – 2025