Ibrahim Hapsi Turaki

IBRAHIM HAPSI TURAKI 📍 Lugbe, Abuja, Nigeria | 📞- PROFESSIONAL SUMMARY Reliable and driven Virtual Assistant with strong experience in customer service, lead generation, cold calling, and paid advertising. Skilled in managing remote tasks such as inbox support, scheduling, social media promotion, and CRM organization. Known for clear communication, attention to detail, and adapting quickly to team needs. Eager to support growth-driven companies remotely. CORE SKILLS Virtual Assistance & Admin Support Email, Scheduling & Calendar Management Cold Calling & Lead Generation Paid Ads: Meta & Google CRM Tools: HubSpot, Salesforce Social Media Strategy (IG, Facebook) Google Workspace & Microsoft Office Customer Service & Objection Handling Time Management & Task Prioritization Fluent in English, Hausa, Fulani EXPERIENCE Administrative Assistant Intern NASDRA, Abuja | May 2024 – Aug 2024 Managed phone/email communication and internal scheduling. Drafted official memos that improved internal workflows. Digitized records and streamlined departmental organization. Vice President Criminology Students Association | Oct 2023 – Present Led student outreach campaigns reaching 200+ participants. Designed event flyers and paid Instagram promotions to drive attendance. Coordinated security-focused workshops in partnership with law enforcement. Mentor – Youth Empowerment Project Jul 2022 – Nov 2022 Trained students in public speaking, resume writing, and cold calling. Coached participants on handling objections and building confidence in sales. Supported ad campaign mockups to promote awareness initiatives. EDUCATION BSc, Criminology & Security Studies Nile University of Nigeria – Expected Nov 2025 Second Class Upper (4.1) Relevant Coursework: Psychology of Crime, Public Admin, Conflict Resolution CERTIFICATIONS Cold Calling for Beginners – HubSpot Customer Service Excellence – Alison Paid Ads Basics (Meta Blueprint) HubSpot CRM (Beginner) INTERESTS Sales Psychology • Campaign Strategy • Personal Development • Writing • Social Media Trends