IBRAHIM ALIMI AYODEJI
SUMMARY
I thrive in fast-paced environments where I can solve problems, support teams, and keep things running
smoothly. Versatile and adaptable, I bring a hands-on approach to projects, juggling multiple tasks while
ensuring quality and accuracy. I’m driven by results, love learning new systems, and enjoy turning
challenges into opportunities for growth.
EDUCATION
Lagos State University
2020 - 2024
Bachelor of Science (B.Sc.) in Computer Science
CORE COMPETENCIES
Technical Skills
● Productivity & Collaboration: Google Workspace (Docs, Sheets, Slides, Meet), Microsoft
Office Suite (Word, Excel, PowerPoint), Zoom, Slack, TeamViewer.
● Operating Systems & Environments: Windows, Ubuntu/Linux (hands-on experience with
terminal commands and shell scripting).
● Programming & Development: Python (scripting and basic automation), SQL (data querying
and management), HTML/CSS fundamentals, Git/GitHub version control.
● Data Handling & Analysis: Data organization, basic data analysis, spreadsheet management,
record-keeping, and process optimization.
Soft Skills
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Team Collaboration
Problem Solving & Adaptability
Attention to Detail
Time Management & Versatility
Communication
Leadership & Initiative
WORK EXPERIENCE
Caring Habitat | Executive Assistant/Tech Support
May 2024 – May 2025
● Provided technical support for staff across multiple departments, resolving hardware/software
issues promptly and minimizing workflow disruptions.
● Assisted with EMR system updates and maintenance, improving data accuracy and ensuring
uninterrupted digital operations.
● Supported the accounting team by managing Excel-based patient billing and records, which
reduced record delivery time to patients and sponsors by over 25%.
● Scheduled interviews via Google Meet and provided tech support during hiring processes, helping
streamline candidate evaluation and reduce scheduling conflicts.
● Created digital forms and documents for patient/staff use and maintained staff records, improving
accessibility and reducing paperwork errors by 40%.
ALX | Hub Coordinator - Volunteer
May 2023 – August 2023
● Oversaw daily operations of a student learning hub, supporting 100+ learners in resolving
technical and academic challenges, resulting in improved engagement and learning consistency.
● Managed biometric attendance for over 100 students, and coordinated weekly events and
peer-learning sessions, boosting participation and collaboration.
● Facilitated onboarding and orientation processes for new learners, ensuring a smooth transition
and 100% compliance with ALX’s learning guidelines.
Moniepoint Regional Office | Customer Support - Intern
November 2022 – April 2023
● Handled 50+ daily customer queries, escalating unresolved issues and ensuring timely resolution
to maintain a high customer satisfaction rate.
● Assisted customers in understanding and troubleshooting Moniepoint’s digital payment platform,
improving issue resolution speed by 30%.
● Utilized Jira for tracking and documenting tickets, contributing to the internal knowledge base to
reduce recurring support requests.
● Supported internal teams with feedback and issue documentation to improve service delivery.
CERTIFICATIONS
● ALX VIRTUAL ASSISTANT
2022
● ALX SOFTWARE ENGINEERING
2023