Ibrahim Ahsan

I am a dedicated and multi-skilled professional with a Bachelor’s degree in Aviation Management and over four years of experience in customer service, digital marketing, and creative solutions. My passion lies in combining strategic thinking with creative execution to help brands grow and deliver exceptional customer experiences.

Customer Service (BPO Industry):

With 4 years of experience working in a BPO environment, I have developed excellent communication, problem-solving, and client-handling skills. I am proficient in managing customer queries, resolving issues efficiently, and ensuring high levels of customer satisfaction across voice and non-voice support channels.

Digital Marketing:

I specialize in creating and executing digital marketing strategies that drive measurable results. From campaign planning to analytics, I work across platforms to boost visibility, engagement, and conversions.

Social Media Management:

I manage social media accounts by creating content calendars, scheduling posts, analyzing engagement, and maintaining a strong, consistent brand presence across platforms.

Ad Running (Google & Meta):

I am experienced in planning, launching, and optimizing paid ad campaigns through Google Ads and Meta platforms, focusing on ROI, lead generation, and targeted reach.

SEO Optimization:

I enhance website rankings through effective SEO techniques including keyword research, on-page and off-page optimization, content strategy, and technical SEO audits.

Graphic Designing:

I design visually appealing graphics for social media, branding, advertisements, and print using Adobe tools and Canva, ensuring every design aligns with brand identity.

Web Development:

I build responsive and user-friendly websites using WordPress and HTML/CSS, ensuring seamless navigation, modern aesthetics, and optimized performance.

Video Editing:

I create and edit engaging video content for digital platforms, including promotional videos, reels, and YouTube content, with a focus on storytelling and viewer retention.

Content Writing & Script Writing:

I write compelling and targeted content for websites, blogs, ads, and scripts, designed to capture attention, inform, and convert audiences.

Branding & Logo Designing:

I help brands define their identity through creative logo design, visual storytelling, and cohesive branding strategies that resonate with their audience.

CRM Management:

I use CRM systems to manage customer data, automate workflows, and support marketing and sales efforts, improving customer relationships and business efficiency.