I am a dedicated customer service representative and telemarketer with 2 years experience in providing exceptional support and building strong relationships, skilled in cold calling, resolving issues, providing customer with needed information, convincing them to buy and also generating sales, handling confident information. The ability to adapt to different communication and scheduling styles and generally foster a positive customer experience.
I am also a highly motivated, assiduous and enthusiastic individual with academic research experience.
Experienced in managing customer support teams and achieving set KPIs.