Ibe Chijioke David

Ibe Chijioke David Administrative Virtual Assistant Enugu, Nigeria linkedin.com/in/chijioke015 PROFILE As a professional Virtual Assistant with over 3 years of experience in delivering excellent multifunctional administrative support, I am passionate about delivering exceptional service and driving results. I leverage on technological competence and time management skills to support top Executives and Entrepreneurs to thrive in their field by focusing on what they do best. I have a proven ability to manage tasks simultaneously and work independently in customer service, sales and IT support. PROFESSIONAL EXPERIENCE February 2024 – July 2025 Remote Administrative Virtual Assistant Chimexes Homes • Successfully managed over 50 client's calenders, scheduling appointments and meetings with an 90% accuracy, resulting in improved client management and client satisfaction. • Organised and managed client inboxes reducing emails response time by 45% and improving communication efficiently. • Maintained accurate records of leads and updated the CRM software with details of customer interaction and progress. April 2023 – January 2024 Remote Administrative Virtual Assistant Sure Home Builders • Provided day-to-day support for all incoming inquiries through phone calls, Email and online chat • Prepared and processed invoices, reports, memos and other documents using Microsoft office and Google Workspace. • Managed client's schedules through scheduling and coordinating meetings/appointments thereby ensuring optimal use of time. March 2022 – April 2023 Hybrid Virtual Assistant Vaid Homes and Models • Implemented workflow system using Trello, Click up and Asana to ensure projects were tracked and delivered on time • Ensured timely response to client's enquiries and tasks execution with a 90% accuracy. • I used HubSpot to set up automated reminders thereby causing an 80% accuracy in tasks execution and delivery SOFT SKILLS • Administrative support •Proficient in Microsoft Office, Google Workspace and other CRMs • Appointment setting/Scheduling Calendly Pick time Aquity Microsoft Teams etc • Proficient in CRM softwares Supporting customers using CRM softwares like Zendesk, HubSpot, Intercom, etc • Customer Service Responding to Customer inquiries, resolving issues and providing support. • Organization skills Prioritising tasks. • Proficient in Project management softwares: Monday.com Trello Click up Asana Notion etc •Time management working efficiently and meeting deadlines. • Tech saviness and adaptability • Excellent communication skills; both written and verbal • Proficient in communication softwares Zoom, Slack, Microsoft Teams, WhatsApp, Gmail etc • Confidentiality EDUCATION 2017 – 2022 Civil Engineering (BEng) Micheal Okpara University of Agriculture Umudike, Abia state. 2014 – 2016 National Diploma Federal Polytechnic Nekede, Owerri, Imo state CERTIFICATES Digital Witch Academy On demand IT skills training Alx Virtual Assistant