Iarine Zanoria

IARINE 'AYA' ELSHAWADFY Secretary IT and HR Administrator Graphic Design SECRETARY SKILLS ABOUT ME I'm confident in my ability to make anything i put my mind to success. I work quickly, positively, and efficiently because I love what I do. I'm extremely motivated and hardworking type of person. Clear Phone , Email and Live Chat Communication Situation Evaluation and Attentiveness Empathy Ability / Excellent Customer Service Persuation Skills Time Management and Flexibility ADMINISTRATIVE SKILLS / IT Flexible Administrative Skills CONTACT Data Entry & Productivity Listing (Personal Business) Advertising, Sales and MArketing (- Web Management - Expertise in Google, Microsoft Offices and Other Virtual Assistant Software Tools INTERESTS GRAPIC DESIGNS SKILLS Creating Logos (Customized & Editing ) Design (Graphics and Videos) Canva-User Internet Travel Swimming QUALIFICATIONS: Microsoft & Google Social Media Management Tools Canva Adobe Photoshop & Photo Editor Email & Chat Software Tools Communication (Skype, Zoom, Soc Med.) Project Management Database Management (Oracle, MS Office Access,MySQL Teach Kids EDUCATION St. Clare College of Caloocan (Christian University) Bachelor Degree of Computer Science , 2013 Associate in Computer Programming- PERSONAL INFORMATION: Birth Date : December 24, 1988 Marital Status : Married Height : 5'2 Religion : Christian PROFESSIONAL EXPERIENCES: Company: Osama Anwar Law Firm Address: P.O. Box 11002, Exhibition Road, Hoora,Bahrain Date: December 09, 2015 End of Contract 2018 Position: Administrative Assistant and IT /HR Administrator Maintains employee information by entering and updating the HR System. Submit employee data reports such as attendance, leaves, etc. to Office Manager. Managing diaries and making appointments for lawyers. Provides secretarial support by entering, formatting, and printing information; organizing work; Answering, screening and forwarding any incoming/outgoing phone calls while providing basic information when needed. Maintains employee confidence and protects operations by keeping human resource information confidential. Maintains quality customer service by following organization standards. Working in a professional environment. Reporting to Managing Director and Office Manager Company: Online Life (E-commerce) and Hassan Mansouri Group Address: Manama, Bahrain Date: October 01, 2015 to December 08, 2015 Position: Executive Secretary Maintain the work structure by updating job requirements and job descriptions of all positions. Take care about the HR data, encoding data entry, updates of personal files and prepares the require doc CEO and employees. Skilled in the Labor Law and the internal policies. Implementing the rules and regulations of the back office processes. Responsible for the updates and changes of all data, which are inputted in HR Data and in the company. Reporting to the CEO. Managing the day-to-day operations of the office. Organizing and maintaining files and records. Planning and scheduling meetings and appointment. Preparing and editing correspondence, reports, and presentations. Company: BDO(Banco De Oro) Bank INC. Address: 2nd floor BDO Bldg.1 San Juan City, Philippines Date: March 3, 2014 to September 25, 2015 Position: IT Asistant Level 2 (IT Department) Responsible on processing of IT related request from co-employees, main function of clearance processing of employee (termination/resignation and retirees of employee Formulate and implement policies and procedures to contractual employee. Respond to queries of internal and external customers regarding IT related. Encoding, updating, validating and checking of records or documents. Duties may include administrative support activities for multiple supervisors and fielding telephone calls, creating spreadsheets and presentations. Perform other related functions that may be assigned from time to time. Reporting to Unit Head in the office of the president Company: Staff Alliance Inc. Address: 4th fl. Ayala Avenue Makati City Date: May 24, 2013 to February 28, 2014 Position: HR Admin Assistant/Office Clerk/Office Coordinator Perform customer functions by answering employee request and questions. Assist with recruitment and interview process. Schedules meetings and interviews as requested by Division Director. File papers and documents into appropriate employee files. Complete work schedules, manage calendars and arrange appointment. Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems etc. Company: Robinson Department Store Address: Starmall Alabang, Muntinlupa City Date: December 23, 2011 to May 22, 2012 Position: Cashier Received payment by cash, check, credit cards, vouchers, or automatic debit. Issue receipts, refunds, credits, or change due to customers. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Established or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Maintain clean and orderly checkout areas. Company: Topshop and Topman Address: 2nd floor Robinson Galleria, Quezon City Date: May 11, 2011 to October 7, 2011 Position: Sales Associate Should possess an excellent familiarity with the products sold in their store and offer assistance to customers as needed. Required to package bought items or handle financial transactions, such as receiving payment and making and necessary change. Documenting the initial money provided for the register and ensuring that enough currency is available to make change for customers. Answer customer’s questions, and provide information on procedures or policies. Greet customers entering establishments. Company: Major Shopping Management Corp. Address: SM Megamall Bldg. B Wack - Wack Mandaluyong City Date: June 26, 2008 to November 26, 2008 Position: Sales Clerk Perform basic retail tasks such as operating cash registers, maintaining an orderly store and helping customers Answer customer’s questions, and provide information on procedures or policies. Operate a cash register, ringing up the items a customer plans to purchase, accepting payment and making change. Greet customers entering establishments. Tasked with restocking items from the stockroom. Company: The Landmark Address: Makati Avenue, Ayala Center, Makati City Date: October 01, 2007 to March 10, 2008 Position: Cashier Received payment by cash, check, credit cards, vouchers, or automatic debit. Issue receipts, refunds, credits, or change due to customers. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Established or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Maintain clean and orderly checkout areas.