Ian Mwiti

I am a results-driven Customer Service Specialist, Administrative/Virtual Assistant, and Executive Support Professional with over 3 years of experience delivering exceptional service, streamlining operations, and supporting executives in diverse industries.

I excel in client relationship management, problem-solving, and process optimization, with a proven record of exceeding performance targets and ensuring customer satisfaction. Skilled in Microsoft Office Suite, Google Workspace, CRM systems, and Communication tools, I adapt quickly to new technologies and workflows.

My expertise includes managing schedules, coordinating travel, preparing reports, handling confidential correspondence, data entry, document management, and event coordination. I thrive in fast-paced environments, stay calm under pressure, and approach challenges with a proactive, solution-oriented mindset.

Passionate about helping people and delivering measurable results, I am committed to adding value through operational efficiency, exceptional client experiences, and strategic support for business growth.