Ian Christian Manantan

IAN CHRISTIAN MANANTAN - PERSONAL PROFILE Extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to comprehend and work under pressure. SKILLS Exceptional communication and networking skills Successful working in a team environment, as well as independently The ability to work under pressure and multi-task The ability to follow instructions and deliver quality results WORK EXPERIENCE CONTACT Lead Generation Expert Block 30 Lot 11 Pinagsama Village Taguig City, Manila Philippines-om - @shaun.mantan JOBILITY, SAMITI JANUARY 2021 TO MAY 2021 Generate leads for a job posting platform Analyze marketing strategy to know what works best on what job is need on a specific season. Risk Management Analyst UBIQUITY CHIME BACK-OFFICE SEPT 2019 TO JAN 2021 Analyze data to better understand potential risks, concerns, and outcomes of decisions. Aggregate data from multiple sources to provide a comprehensive assessment. Booking Specialist / Customer Service Representative INTERGLOBE TECHNOLOGIES, UNITED AIRLINES EDUCATION Lorma Colleges Bachelor of Science in Radiologic Technology SY 2010 - 2013 Identify what best works for the passenger and give them alternative options collaborate with other team members to effectively analyze and present data. Customer Service Representative SITEL BAGUIO PHILIPPINES, AT&T DIRECTV APRIL 2017 TO JUL 2018 Analyze data to better understand what best works for the customer Make sure that the customer gets all the benefit from one package while ensuring to follow QA guidelines Collections Specialist at Credit One Bank TELEPERFORMANCE, CREDIT ONE BANK SEPT 2016 FEB 2017 Making inbound and outbound calls to card holders to offer payment options RISK MANAGEENT Analyze what payment option is the best for card holders and making sure that a payment is made on the account to avoid further penalties. ANALYST Fraud Analyst CONVERGYS, CITI BANK NORTH AMERICA MAY 2015 TO JUNE 2016 Identify credit card behavior that may pose a potential risk to the client and CITI. Develop a trusting relationship with the client while taking action to reduce fraud in its earliest stages. Investigate unbilled and posted transactions to resolve identity and transaction fraud. Consultant/Customer Service Representative SITEL BAGUIO PHILIPPINES MARCH, 2013 TO MARCH 2015 Answer inbound calls and analyze customers month statements Aggregate data from multiple sources to provide a comprehensive assessment. PERSONAL DATA Date of birth : May 25, 1994. Place of Birth : Quezon City Nationality : FIlipino Gender : Male Civil Status : Single Religion : Roman Catholic Height : 5'9" Father's Name : Cresencio Manantan Mother's Name : Nida Manantan Language Profiency : English, FIlipino. I hereby affirm that the information stated above are true and correct to the best of my knowledge and my principles.