Hydee Gutierrez

HYDEE N. GUTIERREZ VIRTUAL ASSISTANT EXPERIENCE Company Name: Jasper Reals VA Address: Chicago, IL 60007 Position: Virtual Assistant Dates: June 17, 2019 - August 2, 2019 Main Tasks: Property Listing Company Name: Gogograndparent Address: 260 King st, suite 1219, san francisco, ca 94107 Position: Operator and for registration Inclusive Dates: May 2018-February 2019 Main Tasks: Phone Support Company Name: VAA Philippines Address: Manila, Philippines Position: Product Expert Specialist Inclusive Dates: March-May 2018 Main Tasks: Product Lister Company Name: Awesome OS Address: Ayala Business Center - Matina Town Square Davao del Sur PH, Gen. Douglas MacArthur Hwy, Talomo, Davao City, 8000 Position: Customer Service Inclusive Dates: September 2016 - March 2018 Main Tasks: Phone, chat and email support CONTACT --Skype: 7a6cc2f-e EDUCATION Tertiary : DMMA College of Southern Philippines (SY-) Bachelor of Science in Customs AdministrationTigatto Road, Buhangin, Davao City, 8000 Davao del Sur Secondary: Daniel R. Aguinaldo National High School (SY- Aplaya Road, Matina Crossing, Talomo, Davao City, 8000 Davao del Sur Elementary: International Christian School of Davao (SY- Bangkal Street,, Buhangin,, Davao City, 8000 Davao del Sur EXPERIENCE Company Name: Teleperformance Address: 2/F Annex Building, SM City Davao, Quimpo Boulevard, Ecoland, Matina, Davao City, 8000 Davao del Sur Position: Technical, Billing and Customer Service Representative Inclusive Dates: February-August 2016 Main Tasks: Phone support Company Name: Cybercity Philippines (IQOR Davao) Address: Lioc Kui Fraternity Bldg, 16 P. Sobrecarey St, Davao City, 8000 Davao delSur Position: Customer Service Representative Inclusive Dates: September 2015-February 2016 Main Tasks: Phone support CONTACT -- Skype: 7a6cc2f-e SKILLS AND SOFTWARE: Customer Service - 10/10: Email and chat support - 2 years Zendesk - 4 monthsv Asana - 3 months CID - 6 months Hubspot - 3 months HelpScout - 8 months Magento - 6 months Technical Support- 6/10 ACSR - 6 months E-mail Marketing - 5/10 MailChimp - 15 days E-commerce - 7/10 Amazon Seller Central - 3 months Shopify - 2 months Data Entry -10/10 Google Spreadsheet- 5 months Microsoft word, excel and powerpoint - 6 years Social Media Marketing - 4/10 Instagram - 15 days Facebook - 15 days Zumper - 2 months Zillow- 2 months Photo Editing - 5/10 Canva -15 days