Hyacinth De Jesus

Hyacinth De Jesus Operations Manager --391 J.P. RIZAL ST. SUNNY RIDGE RESIDENCES, NAMAYAN, MANDALUYONG CITY, MANILA PHILIPPINES 1550 SUMMARY SKILLS As an employee for 2 decades now, I have been to various positions from customer service to technical support to sales representative, quality and training , real estate agent to account management , Operations and Account Management customer relations, manpower and warehouse management even up to E-commerce Manager supervison. I have leadership skills and critical thinking skills. Can make on Training and Quality call decisions and take full responsiblity. Customer Service Process Improvement Ability to work well with minimal supervision EDUCATION B.S in Commerce / Management OCCIDENTAL MINDORO NATIONAL COLLEGE 1998 -2002 LANGUAGE English and Filipino logistics. I can say that I can adapt easily and can work with minimal WORK EXPERIENCE SHOPEE PHILIPPINES INC. SELLER OPERATIONS MANAGER DEC 2017 - PRESENT Monitoring real-time visibility of Seller performance, providing forecasts and preparation for upcoming sale, creating, communicating and implementing goals. Warehouse and manpower management. TRANSCOM WORLDWIDE PHILIPPINES PRODUCT SPECIFIC TRAINER JUNE 2014 - AUGUST 2017 Training new hires for specific account and providing technical knowledge and troubleshooting steps 24/7 CUSTOMER PHILIPPINES INBOUND TECHNICAL SUPPORT (OPTUS) JANUARY 2011 - FEBRUARY 2012 iPhone and Mobile Technical Support. Email and internet setup, mobile configuration front end and back end system,iPhone4, galaxy Tab, ZTE, Blackberry and all Nokia Handset