Huzoor ahamed
Mobile:-
Email:-Aravind Nagar, Hyderabad
Job title: Assistant Food & Beverage Manager / Catering Sales Manager
CAREER SUMMARY
Accomplished professional with around 12 years of work experience with
Areas of Exposure
Menu Analysis
expertise in all aspects of food and beverage operations, sales, and marketing.
Previously associated with Lemon tree group of hotels and resorts, as an
Assistant food and beverage manager.
Managed food and beverage outlets in an upscale establishment.
Established effective operating procedures for all food and beverage outlets.
Formulate pricing policies on menu items according to requirements for
Income statement
Yield management
marketing and profitability of all outlets’ operations.
Forecasting revenue, sales and
expense
Managed a grand ballroom banquet facility and oversight of related staff, setup,
catering, and successful completion of all functions.
Promoted and facilitated excellent relationships with guests which improved
Inventory control
overall guest service, loyalty, and retention.
Planning and monitoring Budget
Developed and trained managers in each unit on cost control practices that
decreased wastage and increased profitability.
Create programs and operating procedures for staff training and development
to ensure stellar guest service.
EDUCATION
Bachelor of Hotel Management
P.E.S Institute, Bangalore University, India
2003 – 2007
Masters of Business Administration-Operations Management
Sikkim Manipal University, Bangalore, India
2014 – 2016
Professional Diploma in Nutrition
Shaw academy -2020
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PROFESSIONAL EXPERIENCE
Niraamaya Wellness Retreats
Designation: Freelance
Joined on 1st August 2020
Property details:
Pan-India Presence (Cottages, Villas, Residences)
Jobs responsibilities:
•
To provide services in marketing and selling of room nights for the properties maintained by Niraamaya and
its group companies under brand “Niraamaya”.
•
Marketing and sales including web sale, tele sales for the booking of room nights, events, activities, bundled
services and packages at the properties maintained by Niraamaya.
•
Niraamaya is inter-alia engaged in running the business of hospitality, spa operations and management and
running resorts at different places in India.
Lemon tree group of hotels and resorts
Designation: Assistant Food and Beverage manager.
Joined on 15th October 2016 to 28th April 2020
Property details:
Rooms – 185
F&B Outlets – 05
Location: Hyderabad & Bangalore, India
Job Responsibilities & achievements:
●
Managed daily operations in a fine dining restaurant, meeting spaces, coffee shop, In-room dining, and bar.
●
Performed daily operations/administrative tasks as assigned by the director of food and beverage to
enhance food quality and labor goals.
●
Managed food and beverage operations within a full-service hotel, generating over 10 crores in annual
revenue.
●
Increased Guest satisfaction scores from 65% to 87% and Employee satisfaction scores to 95% in the last 2
years.
●
Maximized Banquet revenue through special pricing situations such as value pricing, pricing of beverages,
and buffet for bar receptions and special events.
●
Increased hotel’s food and beverage revenue by 15% YTD by introducing sales mix strategies.
●
Care has been taken in the aspect of menu planning to develop a positive price/value relationship.
●
Schedule employees to ensure labor costs remain within budgetary guidelines while maintaining a high
level of guest service.
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●
Managed other expenses effectively to increase the profit margin at food and beverage outlets.
Conducted regular audits on inventory control to determine areas of potential loss or inefficiency.
Awarded with “Best employee of the month” by the hotel manager in surpassing food and beverage revenue
for consecutive four months.
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Park Plaza- a Carlson Rezidor hotel
Designation: Restaurant Manager
Joined on 25th August 2014 to 30th June 2016
Property details:
Rooms: 210
F&B Outlets – 07
Location: Bangalore, India
Job responsibilities & achievements:
●
Directed day-to-day restaurant operations, monitoring food quality and staff requirements to assure a
positive guest experience.
●
Managed daily restaurant operations in an elite pool deck specialty restaurant “Steak House” with dynamic
levels of business.
●
Directed overall restaurant operations including overseeing cooking, restaurant cleaning, and ordering.
●
Won awards like Eazydiner “top-rated steakhouse restaurant”, Bangalore
●
Implementation of promotional activities and thereby Increased the guest count and the revenue of the outlet
by 30% YTD.
●
●
Awarded with a certificate for the highest number of appreciation letters received for September 2015.
Decreased employee turnover ratio and increased staff productivity standards.
●
Investigated and resolved difficulties related to food and beverage quality and customer complaints while
adhering to company regulations, rules and procedures.
●
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Partnered with the kitchen to ensure food quality, menu adherence, proper plate presentation, and delivery
to guests.
Monitor all food and beverage costs by conducting daily and weekly inventory, and placing proper orders
based on store demands.
•
Tony Roma’s - an American steak restaurant
Manama, Bahrain
Designation: Food and Beverage supervisor
May 2013 to June 2014
•
Park Hyatt- Hyderabad, India
Designation: Team Leader
September 2011 to April 2013
•
P&O Cruises - Southampton, England
Designation: Senior Waiter
October 2010 to July 2011
•
ITC Maratha, Mumbai, India
Designation: Guest Service Valet
August 2009 to September 2010
•
The Leela Palace, a Kempinski hotel
Bengaluru, India
Designation: Guest Service Associate
December 2007 to June 2009.
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CERTIFICATIONS
✓
Certificate of completion-Building leadership brand from Torrens University, Australia.
✓
Certificate of completion-201 Managerial skills at Lemon tree Premier, Bangalore.
✓
Certificate of completion-Train the trainer (TTT) Leadership skills at Lemon tree Premier, Hyderabad.
✓
Certificate of completion-Personality development from Adecco, Bangalore
✓
Certificate of completion-International hygiene and Food safety from P&O luxury cruises, Great Britain.
✓
Certificate of completion-Service excellence at Park Hyatt, Hyderabad
PERSONAL PROFILE
Personal qualities:
✓ Self motivated
✓ Creative
✓ Adaptable
✓ Having an eye for detail
Skills
✓ Management skills
✓ Communication skills
✓ Problem-solving skills
Languages
Software
Date of birth
Gender
Marital status
Current Location
Linkedin
Blog
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English, Hindi , Telugu & Kannada
Micros, Touché, SAP, Opera-
Male
Married
Hyderabad, India.
https://www.linkedin.com/in/huzoor-ahamed-a-/
https://karamalahuzoor.wixsite.com/aboutnutrition
I hereby declare that, all the information mentioned above is true as per my knowledge.
Date :
Place :
Signature
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