AlHussein Mohamed
Giza, Egypt
Phone: -
Email:-
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Objective
Dedicated and detail-oriented RCM Supervisor with extensive experience in optimizing revenue
cycles, improving billing and collections processes, and ensuring regulatory compliance. Seeking to
leverage my expertise in healthcare finance, team leadership, and data-driven decision-making to
enhance operational efficiency and maximize revenue capture for a dynamic organization.
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Education
Bachelor of Arts, English
Cairo University, Giza, Egypt - 2012
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Professional Experience
Centro Global Solutions (Centro CDX) - Giza, Egypt
RCM Supervisor
Jul 2024 - Present
- Oversee a team of RCM managers and ensure performance against KPIs
- Coordinate strategic revenue cycle initiatives for US-based clients
RCM Manager
Jun 2020 - Jun 2024
- Led billing and collections processes across multiple clients
- Improved claim resolution time by optimizing denial handling workflows
RCM Specialist
Sep 2019 - May 2020
- Managed A/R follow-ups, appeals, and posting payments for US clients
Customer Service Team Leader
Oct 2016 - Sep 2019
- Supervised a call center team focused on US healthcare support
Call Center Agent
Nov 2013 - Oct 2016
- Handled telemarketing campaigns including DME, Google Ads, and Life Alarm
F.A.S. International
Tele-sales Representative
May 2013 - Oct 2013
- Conducted outbound sales calls to international clients
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Skills
Languages:
- Arabic (Native), English (Fluent: Written & Spoken)
Technical Knowledge:
- CPT, ICD-10, HIPAA
- RCM Metrics, KPIs, A/R, Denial Management
- CCR, NCR, DRO, Billing Reports, Financial Roll-Up
- EHRs, Payer Portals, Windows, MS Office, Zoom, Slack, Teams
Soft Skills:
- Leadership, Communication, Business Acumen
- Analytical & Critical Thinking, Organization, Multitasking
- Customer Success, Interpersonal Skills, Research Skills
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Certifications
Straight Line Persuasion Sales Course - 2018
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Personal Information
Date of Birth: January 12, 1991
Gender: Male
Marital Status: Married
Nationality: Egyptian
Military Service: Finalized
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References available upon request.
