Hugo Santos
https://pt.linkedin.com/in/hugo-santos-525a6b110
EDUCATION
E1) Health School Jean Piaget - Viseu (ESSJP)
11/2001 – 08/2005
Nursing Degree
E2) Aveiro University (UA)
10/2006 – 11/2007
Postgraduate in Community Nursing
E3) Fernando Pessoa University (UFP)
05/2008 – 11/2009
Specialization in Rehabilitation Nursing
E4) Faculty of Economics of Porto (FEP)
09/2015 – 09/2017
Master's Course in Management and Economics of Health Services (Non-degree holder)
PROFESSIONAL EXPERIENCE
EP1) Unidade de Cuidados na Comunidade - Vagos
06/2013 – Currently
Unit Coordinator
Plan and increase actions and working methods aimed at improving the quality of nursing
care provided, defining or using indicators and their respective assessment, as well as
coordinating multidisciplinary teams;
Perform advisory or consultancy functions of a technical-scientific nature, in projects or
Date: March of 2026
programs;
Participate in the contracting processes inherent to the service of the functional unit;
Functionally coordinate a group of nurses from the functional unit's nursing team;
Manage the functional unit, including overseeing the planning, programming and
evaluation of the work of the respective team, deciding on the allocation of resources;
Promote the application of defined nursing care quality standards, and update procedures
that guide clinical practice;
Date: March of 2026
Identifying human resource needs, articulating, with the team, their adequacy to the
foreseen needs, namely through the elaboration of timetables and work and vacation
plans;
Promote the implementation of the commitments assumed by the management body,
with educational establishments or other entities, in relation to the process of developing
the skills of nursing students, as well as nurses in an academic or professional context;
Ensure the information that characterizes the level of production, activity or quality of your
team;
Assume responsibility for training activities and continuous professional development of
nurses in the functional unit;
Determine the needs of human resources, namely in terms of indicators, as well as
materials, in quantity and specificity, in the services and/or, in the units of its department,
or set of services or units;
Support the nursing department, namely, in the admission of nurses and their distribution
across services and units;
Prepare the action plan and annual report regarding the activity of the functional unit;
Adopt leadership strategies that ensure professional and organizational development by
being an active agent of change processes that add value to the profession and the
organization;
Ensure professional practice based on evidence and oriented towards obtaining health
gains;
Possess knowledge of legislation in the health area in Portugal.
EP2) Unidade de Cuidados na Comunidade - Vagos
05/2013 – Currently
Rehabilitation Nurse
Plan, coordinate and develop interventions in your field of expertise;
Identify logistical needs and promote better use of resources, adapting them to the nursing
care to be provided;
Develop and collaborate in the training carried out in the respective internal organization;
Guide nurses, particularly in multidisciplinary teams, with regard to the definition and use
of indicators;
Date: March of 2026
Guide the training activities of nursing students, as well as nurses in an academic or
professional context.
Date: March of 2026
Caring for people with special needs, throughout their life cycle, in all contexts of care
practice, evaluating functionality and diagnosing changes that determine activity
limitations and disabilities; Designing intervention plans with the purpose of promoting
adaptive abilities with a view to self-control and self-care in the transition processes
between health/disease and/or disability; Implementing planned interventions with the
aim of optimizing and/or re-educating functions at the motor, sensory, cognitive,
cardiorespiratory, nutrition, elimination and sexuality levels, evaluating the results of the
implemented interventions;
Enable people with disabilities, activity limitation and/or participation restriction for the
reintegration and exercise of citizenship; developing and implementing ADL's training
program aimed at adapting to mobility limitations and maximizing autonomy and quality
of life; promoting mobility, accessibility and social participation;
Maximize functionality by developing the person's capabilities; designing and
implementing motor and cardiorespiratory training programs; evaluating and
reformulating motor and cardiorespiratory training programs based on the expected
results;
EP3) Centro de Saúde de Vagos - Vagos
11/2005 – Currently
Nurse
Work in the community with the aim, above all, of preventing and combating risk situations
related to primary health care (eating habits, hygiene habits, mandatory vaccination, etc.);
Develop activities inherent to the planning of local health policies and strategies (which
aim to improve the quality of life of populations) by promoting epidemiological studies;
Perform general nursing care, being inserted in a context of multidisciplinary action where
I intervene in interdependence with other health technicians. For example, participating in
the execution of treatments/exams and administration of medications.
Identify, plan and assess nursing care and make the respective records, as well as
participate in the planning and programming activities of the team work to be carried out
in the respective internal organization;
Carry out nursing interventions required by the individual, family and community, within
the scope of health promotion, disease prevention, treatment, rehabilitation and
functional adaptation;
Provide nursing care to patients, users or population groups under their responsibility;
Date: March of 2026
Participate and promote actions aimed at articulating the different networks and levels of
health care;
Advise institutions, services and units, under the terms of their internal organization;
Develop working methods with a view to making better use of resources, promoting the
circulation of information, as well as quality and efficiency;
Collect, record and process and analyze information relating to the exercise of its functions,
including that which is relevant to institutional information systems in the area of health;
Promote national or international research programs and projects, as well as participate in
teams, and/or guide them;
Collaborate in the process of developing the skills of nursing students, as well as nurses in
an academic or professional context;
EP4) TELUS Digital AI Data Solutions
12/2025 – Currently
Internet Safety Evaluator - Portuguese (PT)
Evaluate and provide feedback on online video search results in order to improve their
content and quality;
Review and evaluate the video content of potentially upsetting or offensive material to
make internet browsing safer and more secure for all users;
Found in search resu lts for relevance and quality, i'm able to make a valuable contribution
by helping to improve the overall user experience and protecting users from viewing
unsuitable material.
ADDITIONAL SKILLS AND RECOGNITION
CAR1) Chief Nurse
03/2013 – 09/2017
Collaboration and articulation with nurses in the leadership role assigned to Health Centers
/ Functional Units;
Responsibility for the functional coordination of the activities of the operational assistants,
aiming at articulation with the Management Support Unit and other functional units that
make up the respective Health Centre;
Preparation of nursing scales and operational assistants in Complementary Care / Open
Consultation;
Date: March of 2026
Functional coordination of the nursing team and operational assistants who carry out work
in Complementary Care / Open Consultation;
Functional coordination and supervision of laundry activities;
Functional coordination and supervision of medical device reprocessing activities
(sterilization);
Management and replacement of Complementary Service / Open Consultation material;
Monthly forecast of additional hours of Complementary Service / Open Consultation of
nursing professionals and operational assistants;
Supervision and local collaboration in the management of waste circuits;
Local coordination of the rational use of vehicles in the service as well as their
maintenance;
Validation of attendance;First assessor (SIADAP 3) in the operational assistant category.
CAR2) Element of the Infection and Control Commission's Dynamizing Nucleus
08/2013
– 08/2017
Close collaboration with the Local Support Team to the Executive Nucleus with a view to
the correct implementation of the Manual for Sanitation and Disinfection of Facilities and
Equipment as well as the Manual for the Management of Hospital Waste;
CAR3) Union delegate
01/2015 – Currently
Representation of the Union in accordance with the powers conferred on it by law and by
the Union's statutes;
Strict collaboration with management, ensuring the execution of the resolutions of the
Union bodies;
Inform workers of union activity, ensuring that information from the Union reaches all
workers in the service, sector or place of work;
Communication to the Union of all labor problems and conflicts, as well as irregularities
practiced by the services that affect or may affect any worker and ensure strict compliance
with legal, contractual and regulatory provisions and respect for the rights and freedoms
of workers - encourages unionization;
Cooperation with management in the study, negotiation and review of legislation and
working conditions.
Date: March of 2026
CAR4) Responsible for the sterilization área
10/2015 – 06/2019
Close collaboration with the Local Support Team to the Executive Nucleus with a view to
the correct implementation of the Manual for Reprocessing of Medical Devices;
CAR5) Element of the School Health Local Coordinating Team
06/2016 – 60/2019
Strict collaboration with Local School Health Teams in order to standardize procedures and
improve the quality standards required in the implementation of the DGS National School
Health Program;
CAR6) President of the Parish Council Ouca
10/2017 – 11/2025
Compliance with all the powers listed in article 18 of Law No. 75/2013 of 12 September
CAR8) Member of the Parish Assembly Ouca 10/2013 - 10/2017
Compliance with all the powers listed in article 18 of Law No. 169/99 of 18 September
Languages
Portuguese – Native | English – Fluent | Spanish – Native
IT
Microsoft Office | Excel Avançado |SPSS | EVIEWS | S-Clinic ® | Mim@uf
Certificates
Foundations of Cybersecurity by Coursera – Certificate | Code V6G5CPBC9M53
Play It Safe: Manage Security Risks by Coursera Certificate | Code VTPT8XB35T33
Introduction to Data Analytics by Simplilearn | Code-
Date: March of 2026
