Hubert Pasalo

HUBERT GRIÑO PASALO Address : 25 Emerald Street, Ampid Uno, San Mateo, Philippines Phone : - / - Email :-CAREER OBJECTIVE Leverage my proven track record in relationship management to drive revenue growth and consistently exceed targets for a dynamic organization. I aim to utilize my expertise in client acquisition and team collaboration to deliver exceptional results and contribute to the continued success of the company. EDUCATION San Lorenzo Ruiz de Manila School Marikina Senior High School (GAS-STEM TRACK) (2019 - 2021) WORK EXPERIENCE: ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ TM-DG Enterprises Position: Sales Executive (2022 -2023) Build and maintain strong relationships with existing and potential clients to understand and address their needs. Present and promote the company’s quality products to customers, emphasizing their ability to minimize industrial and mechanical challenges. Meet or exceed monthly sales targets through effective prospecting, lead generation, and closing techniques. Educate clients on the benefits and proper use of products to ensure satisfaction and repeat business. Develop and execute strategies to tap into the growing demand within the country. Coordinate with the office staff in Marikina City to streamline operations and ensure timely delivery of products. Maintain accurate records of sales activities, client interactions, and market trends to provide insightful feedback to the management. Uphold TM-DG Enterprises’ dedication as a fully Filipino-owned organization by promoting its mission to support the needs of clients with integrity and reliability. Achievements: ●​ Acquired 30+ new clients through effective sales strategies expanding the company’s customer base by 20%. ●​ Achieved a 90% client retention rate by delivering exceptional customer service and building long-term relationships. ​ ALORICA Position: Customer Service (2023 -2024) ●​ Assisted customers via phone, chat, or email, addressing inquiries, resolving issues, and providing product/service support. ●​ Maintained a high level of professionalism while handling customer concerns, complaints, and billing inquiries. ●​ Processed orders, returns, and refunds efficiently while ensuring customer satisfaction. ●​ Followed company scripts and guidelines to meet performance metrics, including response time and customer satisfaction ratings. SOFT SKILLS -​ Persuasive Communication -​ Experienced in client-facing roles -​ Establishing trust and rapport with clients and colleagues -​ Critical thinking and adaptability -​ Managing multiple clients and tasks efficiently -​ Ensuring timely follow-ups and meeting deadlines -​ Creativity especially in graphic design and marketing materials -​ Attention to Detail ensuring accuracy in communication, sales and customer interactions -​ Time Management handling multiple tasks while meeting deadlines​ TECHNICAL SKILLS -​ Proficiency in Office Software ( Microsoft Office, Google Workspace ) -​ Communication Tools ( Zoom, Skype ) -​ Email Management ( Gmail, Outlook ) -​ Data Entry ( Google sheets, Microsoft Excel ) ADDITIONAL PROFICIENCIES -​ Graphic Design (Canva, Adobe Photoshop ) e.g Logo, Flyers, Posters