Hsi Hwai Mai Hwai Mai Analasan

Experience: 2 - 5 years

Generated new leads through outbound calls, emails, and networking, consistently exceeding set KPIs.

Meet or exceed daily, weekly, and monthly call and lead generation targets.

Collaborate with sales, marketing, and operations teams to refine outreach strategies.

Stay informed about industry trends, service offerings, and market competition to stay ahead.

Market Development Associate (June 2022 – December 2024)

Generated new leads through outbound calls, emails, and networking, consistently exceeding set KPIs. Supported account executives in scheduling meetings, preparing proposals, and closing deals.

Experience: 2 - 5 years

• Responsible for nurturing and setting qualified appointments from both inbound and outbound leads for a fast-growing property management company.

• Handled inquiries and leads generated through top listing platforms such as Zillow, Apartments.com, and Trulia.

• Proactively engaged prospective landlords through cold and warm calling, building rapport, and educating them on our property management services.

• Strategically qualified leads and smoothly handed them off to the Market Specialist for closing, ensuring a strong pipeline of opportunities.

• Focused on delivering value in every conversation, contributing to increased conversion rates and long-term client relationships.

Experience: 2 - 5 years

• Managed day-to-day administrative operations, including scheduling, email correspondence, and document preparation to ensure smooth office workflow.

• Handled travel bookings, itinerary planning, and client coordination with high attention to detail and customer satisfaction.

• Maintained and organized company records, contracts, and invoices, ensuring accurate filing and timely reporting. • Provided support to management through data entry, client follow-ups, and handling confidential information with discretion.

• Proficient in using office software (e.g., MS Office, Google Workspace) and tools for remote coordination and communication.

• Assisted in basic accounting tasks such as tracking expenses, preparing billing statements, and coordinating with clients for payments and account reconciliations.

Experience: 1 - 2 years

Assisted customers with domestic and international travel bookings (flights, hotels, rentals, tours).

Provided alternative booking solutions during schedule changes and emergencies.

Contributed to seamless travel experiences by coordinating across service providers.