Howard L. Derrick

. HOWARD DERRICK JR Experienced Sales Leader & Writer Houston, TX-- Extremely dedicated and results driven sales leader focused on delivering best in class results with an emphasis on developing next level leaders, implementing successful processes, and communicating effectively with all mediums through all levels of the organization. Skills Empowers high-performing sales teams Multi-operations management Strategic thinker Sales forecasting & media marketing Inspirational leadership Verbal and written communication Relationship building Work History 2020-01 - Current Service Manager Cintas First Aid & Safety, Houston, TX • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training. • Met with customers to discuss service needs and offer available solutions. • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets. • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures. • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training. • Continuously managed around 800 customers quarterly over 9 territories 2012-05 - 2019-08 Retail/High Volume Store Manager T-Mobile, Houston, United States • Managed staff of 18 sales associates, 2 team leaders and 4 assistant managers . • Conducted store inventories once per quarter • Scheduled and led weekly store meetings for all employees • Led various marketing campaigns via grassroots, email, and text • Performance accountability to improve performance and to assess talent level of location and course correct when needed • Collaborated with developers, advertisers and production managers to market products and services • Presented monthly and quarterly business reviews for upper level management. 2010-11 - 2012-05 Retail Assistant Manager T-Mobile, Houston, United States • Managed staff of 16 sales associates, 2 team leaders and 1 assistant managers • Delivered best month ever for location in its history (700+ new subscribers) • Established operational objectives and work plans and delegated assignments to subordinate managers • Reviewed operational records and reports to project sales and determine profitability • Present at regional quarterly business reviews in front of executive leadership with action plans and employee development initiatives • Aided in promotion of two sales leaders to assistant managers. 2008-01 - 2010-03 Retail Sales Associate T-Mobile, Houston, United States • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices • Contributed to team success by exceeding team sales goals by 160% • Assisting and training fellow representatives and bringing them up to speed on company expectations and best practices • Opened and closed locations including securing monies, disconnecting associates, reporting results to upper management, and dealing with any and all issues concerning day to day business procedures. • Established peer to peer coaching sessions to development frontline from frontline Education 2004-01 High School Diploma Forest Hill High School - Jackson, MS 2004-01 - 2006-01 Business Administration and Marketing University of Southern Mississippi - Hattiesburg, MS . Accomplishments • Took location to High Volume by beating previous year's performance by mid year -) • Recipient of back to back Regional Director Awards .(2014) • Brokered deal that brought over 4000 new activations into Houston region (October 2015) • District proxy that oversaw 12 locations and ended in top 30% of company (August 2016) • A List Recipient for Top 25% of sales performance in Houston (Q1 2018) • Top Service Manager in Central Region Back to Back during 2022 (First Aid Sales , Business Development , and Training) • Mentor to 3 emerging service leaders- .