CURRICULUM VITAE
A.PERSONAL DETAILS
Surname : Sibanda
First Name: Kgosietsile Hosea
Identity Number:-
Gender: Male
Cell Number:- /-
Email Address:-Residential Address: Crescendo 195
: 2 Wagner LN, Noordwyk
: Midrand
Languages: Setswana (Speak, Read, Write)
: English (Speak, Read, Write)
: Zulu (Speak, Read)
: Xhosa (Speak, Read)
: Afrikaans (Speak, Read, Write)
B. EDUCATIONAL BACKGROUND
Institution: University of Johannesburg
Highest level completed: S2 Chemical Engineering
Year Completed: 2008
School: Sekete IV High School
Highest Grade Passed: 12 (Matric)
Year Completed: 2006
C. Work Experience
Company: Aegis Global
Position held: Call centre agent
Campaign: Telkom
Responsibilities: Offering technical support to Telkom customers
: Billing Support
: FTTH/B; ADSL; VDSL; WCDMA; LTE
: Managing customer queries
: Logging customer faults and billing disputes
: Troubleshooting (Internet and email)
: Router configurations
: Port management
Side duties: Assisting with Workforce duties for team
: Roster; Attendance; Daily reports
: Part of the events team responsible for social cohesion in the workplace
Systems: Clarify Agent
: Unibase portal
: CBS
: Customer Centre
: IRTMS
: XAct
: IP Activator
: TANGO
: EA FamTool
: Chasms
: AMDOCS/ OMS
: CMSS
Duration: 02/2016 - Present
Company: North West Wings
Position held: Sales manager
Responsibilities: Looking for new clients for the business
: Organizing brand activation events
: Compiling sales reports
: Overlooking overall sales
Duration: 10/2015 – 02/2016
Company: Fibre connect
Position held : Sales consultant
Responsibilities : Selling fibre optic packages to clients
Duration : 02/2014 - Present
Company : International Ferro-Metals
Position held : Raw Materials Operator
Responsibilities : Receiving of raw materials from suppliers
: Stockpiling of materials
: Monitoring material in the bins that feed to the
Furnace and refilling the bins accordingly
: Taking samples of the materials to the lab for
Analysis
Duration : 2013/04 – 2013/08
Company: Badger Industrial Services
Position held: SHEQ (Safety, Health, Environmental and Quality)
Administrator
Responsibilities : Liaising with the site safety reps to ensure all the
Health and safety issues are up to standard
: ICAAP investigations when incidents occurred
: Site inspections
: Ensuring there is sufficient PPE for employees and
Placing orders as seen necessary
: Compiling weekly reports
: Assist in revision of procedures and work instructions
: keeping records of employees’ licences for operating
Heavy machinery and booking retraining if necessary
: Minutes taking at meetings
: Filing of documents
Duration: 2012/08 – 2013/02
Company: Badger Industrial Services
Position: Metal Picker
Responsibilities: Hand picking of metal left behind by front-end loaders
Duration: 2012/02 – 2012/08
Company: Truworths UZZI
Position: Sales assistant
Responsibilities: Cashier
: General customer assistance in-store
: Weekly hanger-counts (stock take)
: Merchandising
Duration: 2011/02 – 2012/02
D. REFERENCES
Name: Danny Mononyane
Position: Team Leader
Company: Aegis Global
Contact Number:-
Name: Junaid Ebrahim
Position : Team leader
Company : Fibre connect
Contact number :-
Name : Mpho Shondlwane
Position: Raw Materials Supervisor
Company: International Ferro-Metals
Contact number:-
Name: Peter Moalosi
Position: SHEQ Coordinator
Company: Badger Industrial Services
Contact number:-