As a Telecommunication Engineer with expertise in application support and incident management, I specialize in optimizing system performance and enhancing user experiences in fast-paced environments. My focus is on solving complex technical challenges and driving operational efficiency.
I have extensive experience in network systems design, technical troubleshooting, and utilizing tools like ServiceNow to streamline processes. I thrive in mission-critical systems, where reliability and speed are crucial.
Career highlights include leading teams to resolve technical issues, reducing incident resolution times, and developing software solutions that improve performance. Let’s connect to discuss opportunities in IT support, telecommunications, and technology innovation.