HOPE UKAMAKA OGBUAGU
SUMMARY
● Certified Administrative Assistant, Data Entry Clerk and WordPress website content and image
specialist with over 5 years experience in corporate work, leveraging communication and
technical skills in contributing to success.
● Excellent in using practical skills to improve organizational insights in solving challenges and
achieving managerial goals and targets.
PROFESSIONAL SUMMARY
As a Mass Communication graduate, I have over five years of corporate experience, during which I
developed a strong foundation in administrative functions and client relations. I am skilled in managing
various administrative tasks, including daily office operations and communications, and I hold a customer
service qualification certificate. My computer literacy, excellent communication skills, and strong
interpersonal abilities enable me to excel in team environments and consistently achieve targets.
In addition, I have over six years of experience as a broadcast journalist, having worked as a presenter,
producer, and reporter. I also specialize in Igbo language translation and transcription, as well as
English/Igbo localization services. I decided to further my education by pursuing a Masters program in
Advertising and Public Relations, which is enhancing my ability to craft strategic communication plans
and strengthen an organization’s public image, further complementing my existing skills and making me
an even more valuable asset to any team.
EDUCATION
ESUT Business School, Enugu, Enugu State University of Science and Technical | 2023 - In View
MBA Advertising and Public Relations
ALX African Leadership Group - Kenya | June - Aug 2022
Virtual Administrative Assistant Intern
Chartered Institute of Customer Relationship Management | Jan 2017 - Jan 2018
Diploma Certificate in Customer Service
Godfrey Okoye University- Enugu state, Nigeria
BSc, Mass Communication
WORK EXPERIENCE
October 2012 – July 2016
Image Sourcing, Evaluation & Uploading /WordPress Website Management (Remote) — Klarecon |
2025
● Sourced, reviewed and evaluated images for website content in strict accordance with the
company’s image policy, ensuring all visuals were appropriate, non-explicit, and compliant with
content safety standards before upload and publication.
● Handled WordPress article uploads, updates, and scheduled publishing across multiple
content-driven websites, including Worthly, Housely, Dogbreedpro, and CityStateZipcode.
Ensured articles were properly formatted, internally linked, and published in line with editorial
guidelines and timelines.
● Sourced, optimized, and uploaded copyright-compliant images from approved platforms,
applying proper attribution in line with MSN publishing rules and image citation standards to
ensure full editorial and copyright compliance across all published content.
● Tracked publishing workflows using ClickUp and Monday.com, shared live URLs for client
review, and implemented feedback promptly.
● Maintained 90% positive client feedback, consistently met assigned publishing targets, and
ensured articles were published or scheduled on time as reflected in company buffer reports.
● Communication was managed efficiently via Slack and WhatsApp, while Canva was used for
image edits and designs.
Data Entry Specialist (Remote) — Klarecon | 2025
● Worked remotely as a Data Entry Specialist supporting lead generation and database management
projects. Accurately entered, cleaned, and maintained structured datasets using Microsoft Excel
and Google Sheets, ensuring data completeness, consistency, and correct formatting for internal
reporting and client delivery.
● Processed an average of 800–1,000 data records per day while maintaining an accuracy rate of
over 99%. Responsibilities included data validation, duplicate detection and removal,
standardization of contact information, and cross-checking records across multiple sources to
ensure reliability and usability.
● Collaborated with distributed team members to meet strict deadlines and followed detailed task
instructions consistently. Handled sensitive data with confidentiality and contributed to improved
turnaround time and higher-quality datasets supporting outreach and business development
efforts.
LEXICOGRAPHER
- February 2024
NkowaOkwu - IgboAPI Editor Platform
● Reviewed, edited and also recorded sentences of the target language, Igbo, for AI language App
training. The project was successfully completed.
Administrative Assistant | February 2018 - March 2023
Godfrey Okoye University Radio - Enugu State, Nigeria
● Implemented document filing systems, including Google Drive, Dropbox, OneDrive, utilizing a
taxonomy format for streamlined document identification. This approach facilitated efficient
navigation and ensured 100% document recovery during the work system crash in 2021.
● Administered the news and programs Gmail account, managing the receipt and distribution of
information to clients and station staff.
● Coordinated work and event calendars by scheduling dates and setting reminders for programs,
broadcasts, and appointments. Received commendations for effective calendar management and
time management, which resulted in saving 97% of events that would have otherwise been missed
or delayed.
GoUni Radio 106.9fm. Godfrey Okoye University, Enugu State, Nigeria. | February 2018-March
2023.
● English News Broadcast, and programs production and presentation.
● Igbo Translation, Presentation Transcription, Interpretation and VoiceOver artist.
Radio Nigeria, Unity FM, Abakaliki, Ebonyi State, Nigeria | January 2017 - January 2018
● Handled Radio Program productions and presentations as an On-Air Personality.
Supervisor | Jan 2017 - Jan 2018
Zennith International School – Ebonyi State, Nigeria
● Oversaw and effectively managed school policies by developing a framework that structured
daily activities, balancing effective learning and leisure time for students.
● Managed data entry for over 60 students, documenting information using Google Sheets and
Excel, and integrated it into the school’s digital registry.
HONORS and ACTIVITIES
● Associate Member, Nigerian Institute of Public Relations professional body, 2024.
● Certificate of Completion with Honors on Administrative Assistant Programme, ALX Virtual
Administrative Assistant, African Leadership Group, 2022.
● Certified Customer Service Professional, Chartered Institute of Customer Relationship
Management, 2018.
● Associate Member, Chartered Institute of Customer Relationship Management, 2017.
● National Youth Service Corps, Radio Nigeria Unity FM, Ebonyi state Abakaliki, Nigeria, 2017.
● Certificate of Recognition, Student Staff of Godfrey Okoye University Radio 106.9fm Enugu
Nigeria,-.
● Certificate of Participation, Youth Peace Conference, Godfrey Okoye University Enugu, 2015.
VOLUNTEER ACTIVITIES
Site Person, IFeed Charity Network - NigeriaJanuary 2022 - Present
Secured funding for projects and took the lead in identifying and organizing site visits within the state I
represent. Received honors for these efforts.
SKILLS
● Strong attention to details ● Excellent verbal and written ● Google Workspace
communication skills
● Excellent
Organizational
● Microsoft Office
● Email Management
skill
● Data Entry
● Time Management
● Canva
LANGUAGES
Igbo - Native
● English - Fluent
