Hope Ejaita Ikirigbe

Date & Time Customer Name Inquiry Type Issue Description Action Taken Status Follow-up -:15 AM Sarah Johnson Email Trouble logging into TaskFlow Pro Reset password, guided through login Resolved None -:45 PM David Miller Live Chat Error message during project upload Escalate to technical team Pending Follow up in 2days Email Subscription billing discrepancy Reviewed invoice, issued refund Resolved Confirmed refund received Live Chat Feature request for task templates Logged request for development team In Progress Update in next sprint -:50 AM Racheal Adams Email Syncing issues with Google Calendar Provide step-by-step troubleshooting Resolved Confirm sync success -:20 PM Micheal Thompson Live Chat App crashing on startup Collected logs, forwarded to dev team Pending Check resolution in 3 days Email Difficulty exporting reports Shared updated guide Resolved Verify report export works Resolved None -:30 AM Linda Carter-:10 PM James O'Neal -:05 AM Emily Rivera-:15 PM John White Live Chat Unable to add collaborators Walk through permission settings -:40 AM Sophia Lee Email Missing notifications for overdue tasks Adjusted notification settings Resolved Confirmation notification work Live Chat Request for account upgrade Processed upgrade request Resolved Confirm upgrade access -:00 AM Daniel Brooks