Honeylla Estabillo

I have for worked for the BPO Industry for almost 4 years. I have handled both Technical and Customer Service position for an International account in which the clients are very satisfied with the work that I have done.

As a Customer Relations Representative, I pride myself for these following skills:

• Deliver prompt and professional solutions for customer inquiries via phone, email, online chat etc.

• Research, prioritize and resolve customer issues in timely and accurate fashion

• Maintain documentation of customer inquiries and responses for future reference.

• Provide outstanding and exceptional customer service

• Data Entry

• Email Management

• MS Office (Word, Excel, PowerPoint)

• Making Reports

• Organizational Skills

The values I learned in my job includes staying focused, patience, empathy, punctuality, dedication, hard work, and having the desire to help others without expecting anything in return. 

I am seeking great opportunities, and I always want to prove that I am worth the time, opportunity and trust.

Thank you!

Honeylla