Honeylette Faith J. Cajeben
: Kametal Road, Brgy. Bata, Bacolod City 6100
:-: (- / (-
PROFESSIONAL SUMMARY
Tenured administrative professional with extensive experience providing ongoing support to the
organization's needs. Analytical, detail-oriented, trustworthy, dependable & responsible with over
8 years of experience providing day-to-day operations support. Develops strong working
relationships within the team & demonstrates uncompromising commitment to clients &
company's core values.
OBJECTIVE
To be part of your organization that facilitates professional growth which provides challenging and
rewarding career while allowing me to utilize and develop my knowledge and skills in order to
become more competent in my chosen field.
WORK EXPERIENCE
Administrative Assistant I (Crime Registrar)
PHILIPPINE NATIONAL POLICE
06/2020 – 12/2023
Responsibilities:
- Preparation, consolidation, and maintenance of crime data files.
- Ensuring the continuity and standard implementation of gathering, identifying and recording
of crime incidents.
- Commence the entry of data into the system, supplying all information.
- Recording and submission of weekly and monthly reports to higher office.
- Responsible in the upkeep and maintenance of all crime data.
- Perform other tasks as required.
Customer Service Specialist
RCBC SAVINGS BANK
05/2017 – 06/2019
Responsibilities:
- Offered external and internal customers first-rate customer service to maximize satisfaction
and business success.
- Ensures that all transactions are handled with minimum impact to the customers & in
compliance with all the audit guidelines & approved processes.
- Ensures that all transactions are handled with minimum impact to the customers & in
compliance with all the audit guidelines & approved processes.
- Create Root Cause Analysis (RCA) for any service delivery upset or misses.
- Identify work process improvements & issue prevention activities.
- Perform other tasks as required.
Sales Agent
AMAIA LAND CORP.
03/2016 – 04/2017
Responsibilities:
- Offered each customer top-notch, personal service and polite support to boost sales and
customer satisfaction.
- Makes the necessary follow up to the necessary parties to ensure the continuous & smooth
flow of work.
- Act as an intermediary in negotiations between buyers and sellers, generally representing
one or the other.
- Accompany buyers during visits to and inspections of property, advising them on the
suitability and value of the homes they are visiting.
- Promote sales of properties through advertisements, open houses, and participation in
multiple listing services.
Tour Coordinator
JAUNTS AND JOURNEYS TRAVEL CENTER
01/2015 – 01/2016
Responsibilities:
- Organizational planning of domestic/international tours including flights, accommodation, food
and transportation arrangement.
- Correspond to companies' representative with the itinerary of the tour.
- Deals with billing, payment & exceptions generated from various internal & external sources.
- Travels with the group, staying on top of the scheduling by troubleshooting any travel
issues/problems with the staff and schedule changes.
- Accurate maintenance of data records in a system.
SKILLS
✓
✓
✓
✓
Time Management
Detail Oriented
Critical thinking
Communication Skills (Oral & Written)
✓
✓
✓
✓
Organizational Skills
Team Player
Computer Literate
Can Work Under Pressure
EDUCATION
BACHELOR OF SCIENCE IN HOSPITALITY MANAGEMENT
UNIVERSITY OF ST. LA SALLE – BACOLOD
2010 – 2014
CHARACTER REFERENCES
(Ret.) PMAJ Armilyn B Vargas
Tel. No-
Ms. Jenny A Domaniel
Tel. No-
Ms. Rayle A. Suarez
Tel. No-
Ms. Maeden Daphne E. Aguirre
Tel. No-