Honey Mae Manglicmot

HONEY MAE MANGLICMOT CUSTOMER SERVICE / ADMIN SUPPORT CONTACT ME AT-live:karmanglicmot13 - PERSONAL PROFILE Efficient, result-oriented, and extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to follow instructions and to produce quality work output that is required of me. WORK EXPERIENCE Cold Calling SKILLS SUMMARY Customer Service Data Entry Web Research Email Management Photo Editing using Canva Organizational Skills Time Management Dependability and Reliability Team player Hard-working, Flexibility, and Adaptability Problem-solving skills Designer First - Website & Branding Agency | April 2021 September 2021 Handled outbound calls to qualify leads Kept record of calls and useful information using google spreadsheet Social Media Campaign / Facebook Outreach Stealth Agents |April 2021 - September 2021 Raised awareness of the company brand or content Identified target audience Reached out to prospects with personalized messages Sets appointments Customer Service / Admin Support AWARDS RECEIVED Most Outstanding Employee of the Year,Shanfari Hotels & Resorts (2019) CERTIFICATES Website Development Training (2021) General Virtual Assistance Training (2021) Shanfari Hotels & Resorts | June 2016 - June 2020 Handled inbound/outbound calls Managed emails and chat support requests Assisted guests with flight bookings and in-city transportation Acted as a sales liaison between a hotel guest and local travel companies and tour operators Created and maintained files for employees and hotel guests Ordered workplace supplies EDUCATIONAL HISTORY Rizal Memorial Colleges Bachelor of Secondary Education | June 2001 - April 2008