Honey Grace

HONEY GRACE ARSULA ABOUT ME Offering strong foundation in customer service principles and readiness to learn and grow within this field. Contributes ability to quickly grasp new concepts and skills, including handling transactions and resolving customer inquiries. Ready to use and develop skills in communication and problem- solving in-Service Associate role. Call: - Email:-Location: Cebu, Philippines EDUCATION WORK EXPERIENCE Bachelor of Science in Hotel and Freelance Cold Caller Work from Home October 2024- November 2024  Call prospective clients  Offer our logistic services Restaurant Management Cebu Institute of Technology University June 2013-October 2018 SKILLS             Time Management Customer support Sales experience Cross-selling and upselling Payment processing organization Listening skills Computer skills Order fulfillment Attention to detail Customer service Data entry LANGUAGE    Tagalog Cebuano English  Anjo World Theme Park October 2022-October 2024 Service Associate  include interacting with restaurant diners before, during, and after their meals.  help guests place, receive, and pay for their orders.  Handle Customer complaints DSWD- Listahanan July 2020 – October 2020 Verifier  compare, validate, and amend information across various data sets to maintain accuracy and consistency.  cross-referencing data points ensures that all information is current and correctly represents the intended findings or status. BPO MadeEasy Apirl 2020 – June 2020 Customer service representative (Chat and Email Support)  Assisting Customers with their complaints, questions, and concerns  Answering questions about a company’s products or services  Handling customer complaints DSWD-Listahanan Febuary 2020 – April 2020 Encoder  sorting and processing data.  accurately inputting and organizing data into our systems. FLG Consultancy and Accounting Firm April 2014 – April 2015 Parttime Encoder  accurately inputting and organizing data into our systems.  Compiling  Sorting Data