A seasoned professional in the outsourcing industry. I have been working as a call center agent for more than 5 years. I started as a product support representative,a few of online directory accounts, shopping website and lastly magazine subscription telemarketing lead generation account. Currently i am a Team Leader of a premier Company. I was able to experience working in administrative task which enhance my creativity and work knowledge. I have developed a strong skill set including in-depth customer handling expertise. I am eager to make full use of this larger working environment.
I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.