Hollman Camilo Ayala

Hollman C Ayala -- Sales Advisor / Administrative Assistant ABOUT ME Bilingual professional with 5 years of experience in sales and virtual administrative assistance, with a specialized focus on clinics and international healthcare services. With advanced proficiency in office tools and a C1 level in English, I stand out for my ability to manage multiple tasks, lead effectively, and provide outstanding customer service. Optimistic and results-driven, I tackle every challenge with determination, always committed to achieving objectives and driving organizational success. Medellín, Col. CERTIFICATIONS Inbound marketing Hubspot academy, 2024. HIPAA training Compliancy group, 2025. EDUCATION EXPERIENCE Sales Representative | Team lead Blackstone Medical Services | October 2023 - Present Consistently convert 80% of qualified leads into patients through personalized, bilingual sales strategies. Support team performance as a team lead, contributing to sales improvements and internal process development. Trained in HIPAA; experienced in handling sensitive medical data with full compliance. Sales Representative Servicio Nacional de Aprendizaje 2017 Technical Degree in Software Development I.E Octavio Calderon Mejia 2017 Fusion CX | January 2023 - September 2023 Managed full-cycle sales of air purifiers and supplements in English and Spanish. Strengthened client relationships through personalized follow-ups, cross-selling, and high retention rates. Built trust with wellness-focused customers through empathy and product knowledge. Academic High School Diploma SKILLS Management of medical and insurance information. Sales Representative Buwelo | May 2022 - December 2022 Advised clients on home insurance plans, simplifying complex coverage details to close sales. Delivered bilingual support during enrollment, follow-ups, and retention processes. Gained experience in consultative selling within a regulated environment. Management of legal information. Customer service. Sales and promotion. Organization and coordination. Bilingual communication. Leadership and team management. Process optimization. Advanced office skills. LANGUAGES Intermediate Excel proficiency. English 80 % Spanish 100 %