With over 6 years of specialized experience in the Microsoft ecosystem—including my current role as a Support Escalation Engineer at Microsoft—I don't just use these tools; I solve the complex technical issues that others can't.
Whether you need a high-end SharePoint architecture overhaul or a perfectly automated Excel workbook, I bring an "escalation-level" mindset to every project. I specialize in turning technical complexity into streamlined, user-friendly solutions.
How I can help your business:
SharePoint & OneDrive: Troubleshooting, configuration, and optimization for EMEA, Partner, and Premier customers.
Office 365 Suite: Advanced administration and support for small to large-scale environments.
Excel & Data Analysis: Leveraging my background in bill analysis and technical troubleshooting to create smart, error-free spreadsheets.
PowerPoint & Communication: Crafting clear, impactful presentations backed by years of direct customer and stakeholder management.
Critical Problem Solving: Applying the same rigor used to handle critical escalations for business managers leadership to your freelance projects.