Hoang Thai

Hoang Thai Helena Quality Assurance Engineer D.O.B:- EDUCATION Southeast Asian Studies in Open University HCMC 2011 - 2015 UDEMY COURSES • Postman: The Complete Guide - REST API Testing. • MongoDB - The Complete Developer's Guide 2024. • Software Testing Tutorial JMeter - Automation Testing. • Machine Learning, Data Science and Generative AI with Python. • JENKINS Beginner Tutorial Step by Step. CONTACT ME Email:-Phone: (- Linkedin: https://www.linkedin.com/in/h t191293/ With more than 9 years of expertise in Quality Control and leadership, coupled with proficiency in automation testing using Selenium WebDriver, Playwright, and Cypress, I bring a comprehensive skill set to drive software quality. My meticulous, detail-oriented approach, analytical thinking, and ability to excel independently or within dynamic team environments have consistently delivered high-quality results. Experienced in handling complex logic, troubleshooting customer issues, and providing swift problem-solving suggestions, I am committed to optimizing testing workflows and contributing to the overall success of software projects. SKILLS • • • • • • • • • Manual Testing Mobile Testing Automation Testing JavaScript, Typescript Gherkins syntax Playwright Cypress Appium BDD Frameworks Cucumber • Selenium WebDriver • Github • • • • • • • • • MySQL GraphQL NoSQL API Testing Performance Testing HTML/CSS Time Management Business Analyst Analytical WORKING EXPERIENCE Scopic Software Position Responsibility Mar 2024 – Current Senior Quality Assurance Engineer • • • • Projects • • • • Technology Analyzing the project requirements and preparing an automation test plan to determine which processes could be automated, ultimately improving operational efficiency and the quality of the application. Developed and executed comprehensive test plans, test cases, and test scripts to ensure product quality. Collaborated with development teams to identify and resolve defects promptly. Utilized Jira to track and manage defects. InsurTech project: The platform provided a centralized hub for communication, document sharing, training, and quizzes, improving workflow and efficiency. Stock App project: The platform allowed users to track stock prices, monitor market trends, and make informed investment decisions. Carrier Portal: a digital platform designed to connect carriers, service providers, and other industry stakeholders. SaaS platform: a web application aimed at modernizing and improving the operations of a linen rental company serving hotels and restaurants in the US. The platform aimed to optimize service efficiency and inventory management Manual Testing, Playwright, Postman, SQL, Appium Agent Only Position Responsibility Dec 2022 – Mar 2024 Senior Quality Assurance Engineer • • • • • • Be part of an engineering team developing automated tests, aligned with our automated QA process, to verify all major new and changed features as part of the secure software development lifecycle. Develop, execute, and maintain test plans, test cases, and test automation to ensure the quality of our products. Collaborate closely with development teams to analyze product requirements and ensure they are incorporated correctly in the design Identify, document, and follow up on bugs and defects, working with teams to troubleshoot and resolve issues Troubleshoot problems, log defects in JIRA, and drive those defects to prompt remediation Investigate automation results, identify issues in automated tests, and help fix broken automated tests Projects Technology • Create, maintain, and execute automated test with Playwright and Appium. • • GigCX Software Platform (Web app) Agents Only Mobile App (Appium) Manual Testing, Playwright, Postman, NoSQL, Firebase, Appium, Jmeter STASH Nextgen Position Responsibility Nov 2021 – Nov 2022 Quality Assurance Leader • • Lead and mentor a team (3 members) of quality assurance professionals, fostering a culture of collaboration, innovation, and continuous improvement. Implement and manage regression testing processes to guarantee the stability of existing features during development cycles. Maintain detailed documentation of test plans, test cases, and test results, ensuring accessibility to relevant stakeholders. Implement and manage regression testing processes to guarantee the stability of existing features during development cycles. Maintain detailed documentation of test plans, test cases, and test results, ensuring accessibility to relevant stakeholders. Research and apply new testing tools: X-Ray, Postman, Jmeter, BrowserStack. Build automation test with Cypress. • • Loyalty Platform/LOOP (Web app and Mobile app) Payment E-wallet (mobile app) • • • • • Projects Technology Manual Testing, Cypress, Postman, MongoDb, AWS, Jmeter, X-Ray Contemi Vietnam Position Responsibility Jun 2018 – Nov 2021 Quality Assurance Leader • • • • • • • Supervise and mentor QC team members (3 members). Act as key point of contact for all QC aspects of releases and coordinate QC resources internally and externally. Work in an Agile/Scrum development process. Write test plan. Write test cases with BDD and manage test scenarios. Write automation test script by using Behavior Driven Frameworks (BDD), Selenium cucumber framework. Test REST APIs. Projects Technology • • • • • Write automated tests for REST APIs by using Postman. Test performance by using Jmeter. Report and track defects into Jira. Work closely with developers in defect resolution. Demonstrate the product to customers • • • • Singlife (Web app and Mobile app) WaterCircle (CRM) (Web app) Visit Rauland(CRM) (Web app and Mobile app) Pegasus(CRM) (Web app) Manual Testing, CucumberJS, Postman, Jmeter, X-Ray, PHP, Nodejs, Angular Dec 2020 – Nov 2021 Position Responsibility Projects Business Analyst • • • • • Gathering and completion of business requirements. Consult business needs, negotiate with business, and suggest solutions. Define documentation and user stories. Constantly be on lookout for ways to improve the system, discover issues and delivery best value to the customer. Write user guide and other system documents. • Singlife (Web app and Mobile app) Vietnam Software Integrated Technology JSC Position Responsibility Middle QC Engineer • • • • • • Plan procedures with team. Test REST APIs. Oversee teamwork. Research Jmeter. Research and apply tools Katalon, Selenium IDE for automated web UI testing. Coordinated with project management to understand client specifications. Support BA to define and clarify business requirements. • Insurance system: (Web app and Mobile app) • Projects Technology Jun 2017 – Jun 2018 Manual Testing, Postman, MongoDb, AWS, Jmeter, .NET, Angular Texo Design Position Responsibility Projects Technology Aug 2015 – May 2017 Junior QC Engineer • • • • • • Received and interpreted product owner specifications. Create test cases for new product development. Work with developers to track backlog items. Testing multiple versions of company software, taking into consideration unique browser platforms. Write blogs about testing for SEO. Write user guide. • • • • Tigerair Australia (Web app) Maurice Blackburn (Web app) Bic design on Lighter (Web app and Mobile app) Clarence (Web app) Manual Testing, Postman, WordPress, Joomla, Drupal, Nodejs, Angular, PHP, Nodejs