Hlengiwe Skosana

HLENGIWE SKOSANA OPOKU OIM Associate WORK EXPERIENCE Senior Manager Massmart Nov 2021 - Dec 2023 Duties Responsible for ER matters in the Masscash (Cash and Carry Banner) Develop and update employee relations policies and procedures to align with legal CONTACT requirements and organizational goals - Advise management on legal implications of decisions related to employee relations. CCMA Arbitrations - Develop and deliver training programs for managers and employees on employee website relations topics. PERSONAL PROFILE Represent the organization in negotiations with labor unions or employee I have extensive experience in the Employee Relations space, obtained from various organizations, having started my career as a Case Management Officer at the CCMA in 1996. representatives. Results-driven Senior Manager of Employee Relations with a proven track record of effectively fostering positive workplace cultures, resolving complex employee issues, and ensuring compliance with labor laws. A strategic leader with 27 yrs. of experience in aligning HR initiatives with organizational objectives, I am dedicated to promoting fair and respectful workplace interactions, driving employee engagement, and mitigating potential risks. Assist in managing organizational change and restructurings while minimizing negative impacts on employees. Senior Manager MTN South Africa Duties Responsible for the ER function, Policies and Strategy Managing all labour disputes Providing advisory services to the business Skilled in dispute resolution, policy development, conflict management and providing guidance to management, I am committed to creating an environment where both employees and the organization can thrive. Managing all disability cases My expertise lies in wage negotiations with labor unions or employee representatives combined with a strong understanding of labor laws and industry best practices. Responsible for training of line managers and shop stewards With a demonstrated ability to navigate intricate employee relations matters, I am eager to contribute my talents to your team's success 2016 -2019 Chief negotiator in all union related matters Managing s189 and s197 processes Reporting on all ER matters both internal and external processes Responsible for the Wellness portfolio including 3 primary health clinics Responsible for Health and Safety compliance Managing the ER, Wellness and Health & Safety teams Reporting to the CHRO EDUCATION Holy Rosary Convent : 1981 - 1992 Human Resources Diploma: 1998 Business Improvement Consultant OIM 2013 -2016 Consulting with company clients on ER matters Facilitating Climate Creation Workshops SKILLS Facilitating RBO sessions with management and union leadership INVOCOM Skills training Negotiating Mediation Arbitration Facilitation Training Dispute Resolution Policy Drafting Strategy People Leadership Level: Advanced Level: Expert Level: Level: Level: Level: Expert Advanced Advanced Advanced Level: Advanced Level: Advanced Level: Advanced Principal Consultant D-Vine Interventions - HR Consulting services to various clients including Anglo Platinum, Lonmin, Impala Platinum, ABSA. ER Consultant MTN South Africa - Providing advisory services to the business ACHIEVEMENTS : MASSMART Attending to CCMA matters Chairing disciplinary and grievance hearings Training of supervisors and managers Consolidated 8 separate wage agreements into one national agreement in 2022 and first national wage negotiations held in 2023 and concluded successfully Panelist GPSSBC 2001 -2003 Mediating and Arbitrating labour disputes in the public service Commissioner CCMA Mediating and Arbitrating labour disputes 1998 - 2003