Hlengiwe

Hlengiwe Hlongwane Durban, Kwa-Zulu Natal-- LINKS • linkedin.com/in/hlengiwe-hlongwane-5a156098 PROFESSIONAL SUMMARY Performance-oriented and dedicated to maintaining agility, responsiveness and efficiency of operations. Successful history bringing in top-notch staff, improving operational strategies and boosting team performance. Articulate and encouraging leader with decisive nature and forward-thinking approach. SKILLS • • • • • • Strategic planning Sales and Marketing Operations management Schedule optimization Improvement initiatives Microsoft Office • • • • • • Interpersonal Skills Time management Analytical Skills Business Development Skills Resource Utilization Strategic planning EDUCATION Durban University of Technology - Kwa-Zulu Natal | Bachelor of Technology Management, 04/2017 Edendale Tech High | National Senior Certificate Matric , 12/2012 WORK HISTORY ADMIN/RECEPTIONIST | 03/2022 to 06/2022 Jooma Properties - Durban , Kwa-Zulu Natal • Established QuickBooks accounting system to reflect accurate financial records. • Posted daily receipts and payments in accordance with corporate protocols. • Verified accurate recordkeeping processes, reducing financial inconsistencies.Confirmed appointments, communicated with clients and updated client records. • Answered central telephone system and directed calls accordingly. • Managed multiple tasks and met time-sensitive deadlines. • Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue. • Adapted to workflow changes and implemented continuous process improvements to overcome obstacles. • Managed agendas and calendars, boosting productivity and improving organizational initiatives. • Computerized office activities, maintained customer communications and tracked records through delivery. ADMINISTRATIVE ASSISTANT | 01/2019 to 12/2021 The Beauty Academy - Durban , Kwa-Zulu Natal • Developed recommendations to reduce hazards by improving gear, behaviors and procedures. • Built successful hygiene programs based on techniques such as atmospheric monitoring and noise surveys to provide ongoing worker suppor • Restocked supplies and submitted purchase orders to maintain stock levels. • Monitored office calendars to plan meetings, activities and travel to maximize productivity. • Executed record filing system to improve document organization and management. • Created presentations to inform, motivate and persuade internal and external audiences. • Updated spreadsheets and databases to track, analyze and report on performance and sales data. • Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime. SALES ASSISTANT | 01/2018 to 12/2019 Van Schaik Bookstore - Durban , Kwa-Zulu Natal • Followed company policies, procedures and practices for accurate recordkeeping and loss prevention. • Maintained petty cash records of debits and credits in accordance with established policies and procedures. • Gathered and prepared sales materials in preparation for sales meetings. • Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals. • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction. • Referred customers to various services by evaluating needs and providing recommendations. • Coordinated logistics and catering for meetings and sales events. • Used consultative sales techniques to understand customer needs and recommend relevant products and services.