Hiral Doshi

Curriculum Vitae Personal Details Name: Hiral Doshi Date of Birth: 25th October, 1986 Sex: Female Marital Status: Married Nationality: Indian Address: Neuendorfer strasse 12, Koblenz – Lutzel 56070, Germany Email:- Ph No:- Work Experience Bare International Pvt Ltd (India) (November 2013- March 2015) Independent Contractor Business Executive: Designing of questionnaire as per the client’s requirement Recruiting and screening of Mystery Shoppers Training of Mystery Shoppers on project to project basis Assigning Mystery Shops to the relevant Mystery Shopper based on the profile criteria Timely scheduling and follow-up with Mystery Shoppers to ensure completion of fieldwork of Mystery Shops Continuously Monitoring activities and ensuring that project deadlines are met Editing and analyzing the reports of the Mystery shopper Timely coordination with Content Editors to ensure successful completion of quality check of the Mystery Shop Reports Worked on International (New Zealand and Australia) projects including Nielsen, Pandora, Nescafe and few of the Indian projects as well. P.S – I was on Maternity leave from March 2015 and in September 2015 I was shifted to Europe (Germany). Bare International Pvt Ltd (India) (January 2014 – August 2014) Independent Editor Proofreading the reports and ensuring that sufficient information is present in the same Ensuring that the mystery shop is as per the guidelines laid by the client Submitting the reports within the given TAT for the project Emarketez – Freelancing (June 2013 – May 2014) Freelance Content Writer: Understanding the client requirement and assuring timely submission of the quality content Writing blog posts and articles based on varied topics as per the client requirements Creating quality web pages by writing content as per the requirement of the client Creating short profiles of the brands for their online presence on various marketing websties Writing services or product descriptions for various web pages Onion Insights Pvt Ltd (December 2012- July 2013) Business Executive: Engaging with the clients to understand their requirement and accordingly design and program Mystery Shop questionnaires Recruiting and screening of Mystery Shoppers Training of Mystery Shoppers on project to project basis by preparing training modules as per the parameters laid by the client Assigning Mystery Shops to the relevant Mystery Shopper based on the profile criteria Timely scheduling and follow-up with Mystery Shoppers to ensure completion of fieldwork of Mystery Shops Continuously Monitoring activities and ensuring that project deadlines are met Editing and analyzing the reports of the Mystery shopper Training on a regular basis to content editors for editing the Mystery Shopper’s report Timely coordination with Content Editors to ensure successful completion of quality check of the Mystery Shop Reports Was a key point of contact for Clients like Barista Lavazza, Adidas, Madura Lifestyle Pvt ltd, Lawrence & Mayo and many others Evaluating the Mystery Shopping Program and analyzing results of the Programs in order to identify potential gaps and scope for improvement Interpretation of results and creation of presentations describing findings of the project, providing insights and recommendations to clients Provide with weekly/monthly updates and overviews on their Mystery Shopping Program to the respective client. Mentoring new colleagues in the team and assist them for rapid on-boarding H5 Asia Pacific (January 2011- September 2012) Sales Research Associate: Supporting US based sales team with research on potential leads (leads generation research) Conducting research regarding US law firms, corporations and judges of interest (targeted market research) Perform short-term, on demand research to support pending meetings with clients Identify key trends and analysis Carefully study the case and prepare case analysis Creating reports based on research conducted Communicate the document findings to the team members Maintaining and updating folder structure for quick accessibility for AP and SF teams. Providing trainings to team members Have a good experience on websites like SFDC, Westlaw, and Monitor Suite. Direct-I (June 2007– June 2008) Portfolio Analyst: Managing Pay Per Click campaigns to drive conversions. Generating keyword lists keeping in mind the domain names. Managing domains to ensure they deliver maximum ROI Generating performance report on regular basis. Internship and Projects Booker India Private Ltd (May 09 – June09) Business development plan for Booker India Pvt Ltd Customer survey and registration of potential customers (retailers/local shop owners) Organometrix – Freelancing (May 2014 –May 2016) Freelance Content Writer (English): Writing blog posts and articles based on varied topics as per the client requirements Creating quality web pages by writing content as per the requirement of the client Projects and Assignments Submitting reviews in websites and magazines like Lonely planet (article published in Lonely planet March 2012 issue) Mapping of potential customers and competitors in Borivali west for K 12 School for Wadhwan Holdings Pvt. Ltd. Data Analysis and data interpretation for K 12 Schools for Wadhwan Holdings Pvt. Ltd. Identification of ways to retain and increase customer base for Spinach Marketing research project on defining characteristics of Ed- Hardy customers for Wadhwan Lifestyle Retail Private Ltd Educational Qualification- My entire schooling was in English Medium (school and university) Year Course Name College/University Percentage/GPA August 2016- Till date Integration Course – German Language ISL - April 2010 Post Graduate Diploma in Management Indian Education Society 3.42/4 April 2010 Masters in Commerce Mumbai University 60% April 2010 Certified Course in Retail Management Indian Education Society N/A April 2007 Bachelor of Management Studies Usha Pravin Gandhi College of Management 70% April 2002 Secondary School Certification Utpal Shanghvi School 80% Languages Known Proficiency level - English, Hindi, Marathi, Gujarati A2 level of Deutsch Other Skills Have a good experience in making presentations, charts in MS word and Power point, Have a good knowledge and experience on Mystery Shopping software, ‘Sassie’ Additionally, I have experience on paid websites like Westlaw, Monitor Suite and SFDC ******