Hildegarde T. Enriquez

HILDEGARDE T. ENRIQUEZ Nickname : Haidee 19 King Christian St.Kingspoint Subdivsion Novaliches, Quezon City,Manila, Philippines  - Mobile Number :- Work Experience (Company) June 2011- present- Sun Life Financial Advisor (part-time) Licensed for Traditional & VUL Licensed for Mutual Funds  Present and promote products to existing and new prospects  Continuously give updates on clients’ accounts April 2008- March 2014- National Relief Charities Part-time Acquisition Contribution Representative Outbound Account  Reach out to customer leads through cold calling  Establish and Maintain relationships with the donors March 2006-April 2007- NCO Group Manila/ RMH Teleservices Asia Pacific, Quezon City Quality/Sales Coach Inbound/Outbound Sales Account VOIP Account/Telecommunications Account  Present, promote and sell the VOIP through cold calling  As a Quality Coach, listen to recorded calls of agents and give feedback on how to improves sales presentation  Perform cost-benefit and need analysis on why they should have VOIP over traditional phone service  Assist in interviews for potential candidates Sept. 2005-March 2006- NCO Group Manila/ RMH Teleservices Asia Pacific, Quezon City Outbound Sales Agent VOIP Account  Present, promote and sell the VOIP through cold calling  Perform cost-benefit and need analysis on why they should have VOIP over traditional phone service January 2005-May 2005- SYKES Asia Pacific, Makati City Customer Service Representative Credit Card Account  Provide the resolution of customer problems and complaints  Do after sales pitch after resolving customers’ inquiry and concerns May 2004-Dec. 2004- NCO Group Manila/ RMH Teleservices Asia Pacific, Quezon City Customer Service Representative Telecommunications Account   Provide the resolution of customer problems and complaints Do after sales pitch after resolving customers’ inquiry and concerns Teaching Experiences in Other Schools: May 2008- Present La Salle Green Hills Mandaluyong City Science Teacher Class Adviser May 2007-March 2008 St. Theresa’s College Quezon City nd 2 Grade Class Adviser 2nd Grade English Teacher 2nd Grade Creative Writing Facilitator April 2003-March 2004 Miriam College 3rd Grade Class Adviser 3rd Grade Science Teacher Quezon City 3rd-5th Science Club Moderator April 2000-March 2003 Claret School Quezon City st 1 Grade Class Adviser 1st Grade English, Math, Science, Filipino, and Sibika Teacher 1st Grade Kab Scouts Moderator April 1998-March 2000 The Seed Montessori School Quezon City st 1 Grade Class Adviser 1st Grade English, Math, Science Civics, Geography, Civics and Physical Education Teacher Education:- University of the Philippines Masteral of Arts in Educational Psychology (15 units earned) Quezon City - Far Eastern University Bachelor of Elementary Education Manila - Ermita Catholic School High School Manila - Holy Trinity School Elementary Caloocan City Other Qualifications:- LET Passer (Rating 80.40%) Most Outstanding Student Teacher of the Year KTTI Foundation Scholarship Awardee First Honorable Mention Honor Student