Hilda Anima Darko

I am an Operations and Administrative Support professional with over 3 years of hands-on work experience in financial services and customer-facing roles.

Operations Officer – Afro Arab Microfinance (Dec 2021 – Jan 2023 )

• Prepared staff work schedules and assigned daily duties
• Responded to customer inquiries and resolved service issues
• Supported management with administrative and operational tasks
• Maintained records and ensured compliance with internal procedures

Warehouse Manager (Feb 2018 – Sep 2018)

• Supervised warehouse staff and coordinated daily operations
• Ensured work was completed according to organizational standards

Mobile Money Agent (Jan 2016 – Dec 2017)

• Processed customer transactions accurately
• Delivered customer service and resolved transaction-related issues

Teller (Feb 2015 – Sep 2015)

• Assisted customers with inquiries and financial transactions

Services I Offer Remotely

• Administrative Support
• Customer Support (Email, Chat, Phone)
• Operations Coordination
• Record Keeping & Documentation
• Task and Schedule Management

I am seeking a remote administrative, operations support, or customer support roles where I can contribute reliably and professionally.